Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Friendly and helpful customer service and quick checkout and delivery system.
Prompt delivery, items were as described. That is all I have to say.
Love everything. The grey sweatshirt ran a bit big so gave to my daughter. The grey skirt ran a little small so it went to my other daughter
Very quick delivery and good quality Dress. I had never purchased before, but will again
It's not explicitly stated that foreign transaction fees would be charged, even if the charge shows as USD.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Very good customer service
Good advertising
Very satisfied
It was super easy to order and the shipping was quick
It was easy to find a good pair of leggings and also finding the right size was easier than some of the
Everything was great. Ordering was easy. Package came quickly. Everything was in its own package.
Its a good brand for clothes, the leggings are super comfy and they make you feel nice wearing them.
Good customer service and easy returns. Products ship on-time and are accurate
Not easy to use website, and the quality was garbage.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
It's been good other then the sizing seems a bit off. When I order a M and two out of the three fit, but the other one is too tight.
Description as it is shown & the site is very easy to buy from
Made the return process very easy to navigate and provided me with options during the process.
Overall great experience. I placed the order with ease, got shipping update fairly quickly, and customer service was quick to respond with answers!
My dress arrived quickly and that is always a plus! It is also made very well
I like them but still roll in the stomach. Excellent feel good squat leggings
Easy to shop and quick delivery kinda annoying with having to do so much reviews tho
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! We noticed the negative 2-star review that you provided. Was there something else we could've done to provide you with a better experience? If you felt your shopping experience was a positive one would you kindly consider providing us a better review rating? Thanks!