Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Loved the experience knowing where my packaging was in the process and the quality of product is good.
Shopping, payment and shipping was great! Products however are not up to par for the price.
Very easy to use the website, shipping was quick, and they emailed me when everything happened
Mine didn't fit, and returns have been an absolute nightmare.
Quick and efficient service!
Great quality with out the high expense.
It was a great experience, very affordable, shipped and arrived to my house within a good amount of time.
Very fast shipping! I really appreciated that the clothes arrived almost in no time!
The website is a bit slow to load and takes a lot of memory to scroll down the list.
It was super easy! They came sooner than expected. I love them so much! I definitely wear them almost every time I go to the gym
The shopping experience was fun, easy. The pants are just too short. Are there different lengths?
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Love these pants! They are my favorite. Good quality and good fit
Just wish shipping was quicker. Felt like it took forever to get here
Very simple process. Shipping is fast and the product is almost as good as the experience has been so far! The pants are a bit scratchy on my skin otherwise I would be over the moon happy.
The site is easy to navigate and the clothing is high quality, with trendy designs. I highly recommend the flare leggings with crossover pattern on the tummy!
Paid $40 for black leggings that aren't resistant to pet hair at all. Would have been better off just getting $10 leggings that do the same thing. They're comfy but don't do what they say.
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Easy to view and checkout. After receiving my purchase I wasn't content with it but the socks are nice.
My order came faster than expected which I REALLY appreciate! I've only tried my dress on and it fits great! It is true to size! It is sooo soft and I can't wait to wear it! I will be ordering more from Halara!
Hi there! We noticed the negative 1-star review that you provided. Was there something else we could've done to provide you with a better experience? If you felt your shopping experience was a positive one would you kindly consider providing us a better review rating? Thanks!
I love the website, I just wish there were more options for us curvy girls.
Dress is one size fits all and it is really big. Quality and color are good, but just too long and big for frame.
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Easy to find things and had all the info for me to make a decision on sizing. Everything fit perfectly and is so comfortable.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!