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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Florida
1 review
0 helpful votes
Follow teryn H.
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Not helpful nor do you have sizes for tall people.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Tennessee
1 review
0 helpful votes
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Everything is super comfy and fits perfectly. I love all of it!

Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Good and quality was better than expected! Fit perfectly

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Great quality and customer service! Will definitely buy again

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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I would have liked to return them but your return process is just to much
They didn't fit so I have them away.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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I liked the shopping experience
April 2, 2022

I liked the shopping experience. The quality on some items is GREAT and on others is surprisingly bad. The materials were very cheap in the shirt, and I was surprised the pants were not 100% cotton, but I am so happy with the tie dyed sweat suit that overall I'd have to say I'm satisfied

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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No issues with experience
March 3, 2022

No issues with experience. Products were as expected.

Date of experience: March 3, 2022
Maryland
1 review
0 helpful votes
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My experience was very good and i liked the store a lot

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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The shipping was quick, but I'm not sure that the size chart is accurate as my leggings slide right off me when I bend over.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Ohio
1 review
0 helpful votes
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Shipping was slow but otherwise i liked the product

Date of experience: March 3, 2022
Indiana
1 review
0 helpful votes
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Great service
March 3, 2022

Great service. Ships quick. Exactly as pictured. Sometimes I worry about ordering online with new companies, but I have loved all the items I have purchased from HALARA so far. The quality is great! I will continue to order from HALARA in the future.

Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Great products
March 3, 2022

Great products. Shipping notifications and tracking are available.

Date of experience: March 3, 2022
Missouri
1 review
0 helpful votes
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Fast delivery, good deals, free shipping. I love the huge selection for all sizes and the good deals.

Date of experience: March 3, 2022
Kansas
3 reviews
0 helpful votes
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I purchase 2 sweaters in size Small. They were both huge everywhere, bust, waist and arms.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Texas
1 review
0 helpful votes
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Great!
April 2, 2022

Great! But will have to send back 2 items because they are too small

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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Easy ordering…decent shipping time…excellent product

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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The order was very Easy to order and came quickly……

Date of experience: March 3, 2022
Connecticut
1 review
0 helpful votes
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There are a lot of options of leggings, which was nice, but made it difficult to decide which ones I should ultimately buy and what size to get. I think the next time I shop it'll go a lot smoother.

Date of experience: March 3, 2022
Colorado
1 review
0 helpful votes
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Good quality clothing with a few exceptions, just wish it would have shipped faster.

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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Very easy process
March 3, 2022

Very easy process. Surprisingly quick delivery. I'm impressed with the quality of the items i ordered.

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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