The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Very nice & good quality. I love all the items i ordered.
Took really long
And when I tried ordering before I didn't get the right color but I ended up liking it anyways
It was fine, they seemed to be lovely tights and was really looking forward to having pet safe tights!
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Great options! Great pricing. Will definitely order from again
I ordered a pair of leggings on 2/11/22 and it's now 3/3/22 and I still have not received my order. I received a few emails letting me know my package was delayed but that it was finally shipped out and would arrive in 3-5 business days. It has now been 2 weeks since I've received that email and I still have Not received my package.
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Easy to shop online and product is in stock. Good quality for the price.
2 golf dresses. Like the colours and fit. Delivery was good and in a timely fashion
I will order another dress soon
Pants were s no go
It was a great experience! I love my joggers! Love that they have pockets
Quick and easy. Love everything I've purchased. Good quality
True to size and did not take long to come. The material is thick and feels comfortable on my skin. I like the fact that that it has cups for the bra.
Great quality clothing and amazing customer service.
Great website, sizing for leggings was off. Wanted to exchange but not an option. Only to return.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!