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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
California
1 review
0 helpful votes
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It was fantastic I look the feel of the clothes. The colors are beautiful and the items are so comfortable to wear

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Never was able to use the discount codes I received from this company. They never seemed to work on my orders.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Washington
1 review
0 helpful votes
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It was fine thanks I got the dress it was like ordering anything else on the internet.

Date of experience: March 3, 2022
South Africa
1 review
0 helpful votes
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It was fine
April 2, 2022

It was fine. I don't like how you have to leave a review

Date of experience: March 3, 2022
Missouri
1 review
0 helpful votes
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Cool, liked it
March 3, 2022

Cool, liked it. Very chill. Not mad at all so yeah i'm cool w halara and i'll prolly buy here again

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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It was great and efficient!
March 3, 2022

It was great and efficient! Tracking was accurate and delivery was on time as estimated.

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
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Only downfall was the shipping experience. Could be a bit more clear as to where the delivery is at different times

Date of experience: March 3, 2022
California
3 reviews
0 helpful votes
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It was easy to make the order and my item arrived quickly. The shorts are exactly as described and pictured.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Shopping was easy and clothes fit as expected.
The seams on one of the leggings started to fray after a couple of wears…

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
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It took a very long time, and then when I received the product it wasn't even good.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Missouri
1 review
0 helpful votes
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Very simple, order shipped fast and was a very successful shopping experience

Date of experience: March 3, 2022
Alabama
1 review
0 helpful votes
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Shipped fast and delivered quickly. I am very pleased by actions from top to bottom.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Love the material!
March 3, 2022

Love the material! Love the styles! Would definitely recommend this site and will keep continue to buy this brand

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Very pleased!
March 3, 2022

Very pleased! Love it! And fast delivery. The materials looks expensive and very nice quality. Affordable and will buy more!

Date of experience: March 3, 2022
Australia
1 review
0 helpful votes
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Very satisfied lovely products good quality fast shipping very enjoyable

Date of experience: March 3, 2022
Australia
1 review
0 helpful votes
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Good service
March 3, 2022

Good service. The delivery took quite a bit, but I'm not too fussed about that because everything takes a bit longer during covid

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
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Good and fine
March 3, 2022

Good and fine. Good and fine god and fine good and fine

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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It took a while for the leggings to arrive, or maybe it just felt that way.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Louisiana
1 review
0 helpful votes
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Took a long time to be delivered and one of the pieces was dirty.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Illinois
1 review
0 helpful votes
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It's too expensive compared to other vendors or platforms.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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