The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Not bad, not great. Probably won't order again. I will say the order did come really fast
It was great! I loved how fast it was and how nice they were.
Great products! However, fit varies for each item so keep that in mind.
Quick checkout, fast delivery time, great product. I will definitely be purchasing more.
Good value for money and good quality product. I'm happy.
My order took a while but worth the wait. Omdurman pants and o would but again
It was a good experience good quality. Good cost. Shapes my curves nicely
The purchase was quick and simple. The sizing chart was accurate and delivery was timely. Very satisfied
It took a bit long to arrive. The product however is great and worth the wait. I'd do it all again!
Great experience and love all the clothes I received. The dress was my absolute favorite and everything in my order is awesome.
Good prices but struggled with fitting. I got the swimsuit on sale so not refundable. I wish it was adjustable other than in the straps. The biker shorts are a little baggy. I love love love the sweater though!
The leggings were sent in a timely manner. I just have the problem with them not staying up above my waist. The design, fabric, and pet hair resistance were great perks, but they are not my favorite due to because they are hard to wear and keep up. The material also started to wear after only a couple times wearing them.
The shipping was satisfactory. Just not happy with the product. Don't believe the product is worth the price, material is very thin and cheap.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.