Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy ordering, arrived in a timely manner, and super happy with the quality of the product.
The items arrived quickly and were even nicer than I hoped! I can't wait to wear my dresses!
They fit perfectly and would order more again in the future
It was great, I got the pet hair resistant leggings which really work and the size is true however the material isn't great they constantly fall down I can't even bend with them practically showing half my bottom!
Efficient and quick. Shop was easy to use and shipping was good
Takes a long time to receive merchandise. Only tights were true to size
Hi Lauren, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Super quick shipping. All products came as described and in perfect condition
So far so good, need to return one pair because it's a bit snug but otherwise love the leggings.
It was easy to place my order. And be able to make payment.
Good experience from ordering to delivery. Daughter loves the clothing
I don't know what kind of experience you want me to tell you about. Ordering was simple nothing different about it.
My order came on time and the product was high quality
It was a normal, online shopping experience. Nothing really different than other sites.
Usage of the site was easy, the check out process was easy and was informed of the shipping process.
Had issues with the products: pants ripped 2nd time wearing them and I never received the Headband. Bummed out about the headband but it was a free gift so not that concerned about it. I do give you guys a couple of stars on your customer service and response time. You have been very attentive in Follow up.
Hi Jenna， appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great no issues. Would recommend. Would order again. Need more selection of plus sizes.
Easy to use site to order the leggings and the pictures help with the viewing of the length.
You have Great products. They are so cute. Love you guys. Cant wait to order more. I want the dress next!
My experience was great. I have not gotten to try them out yet.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi gina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!