The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
I am a black legging junkie and these are my new favorites! Work in healthcare and spent my weekend on-call in both of these black leggings that I could throw my scrubs on over! Going to be back for more.
Super contente pour une première expérience. Je recommanderai sur ce site sans aucun doutes
It was great and easy. The price points were also good.
Easy and fast! Super easy and fast to order thanks
We are very happy with the product. It is exactly what we expected and arrived on time
Took awhile to get, was charged a foreign transaction fee but as for the leggings, they are honestly nothing special, I will say basin on the material they are made of dog hair will not stick to them.
Easy to follow and navigate. Size chart was very accurate as well thank you
I was hoping to get thus before I went on vacation, but it came in after (due to a storm that came through in United States) I had ordered the tops about 3 weeks prior to my trip.
Great experience overall. Halara was really good about giving me updates on shipping, etc. Would definitely recommend
Seems like it would be hard to return something. Like the leggings I had to throw away after one wash in the delicate cycle. Super disappointed bc they were really cute. Just way too thin
Delivered when promised and packaged well. I appreciate the follow up too.
Quick and painless. Paid a hefty shipping fee to make sure products got here before vacation. The extra spend did not disappoint.
Toffee dessert sesame snaps croissant jelly-o. Topping marzipan jelly beans toffee caramels shortbread dragée tootsie roll danish. Cake oat cake cotton candy jujubes soufflé. Biscuit candy canes macaroon candy canes jelly-o. Sesame snaps bonbon pudding cake cake biscuit shortbread danish tart. Cupcake toffee sugar plum cotton candy liquorice bear claw pudding cotton candy toffee.
Quick easy and fast! Love all of my purchases. Will be ordering more
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!