Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Shipping information did not update until it was delivered.
Leggings were as expected and repel pet hair. Great product
Everything was easy to find and the sizing charts were clear
Fair, but the products didn't meet my expectation.
Good. Easy. Got delivered on time. Good quality for the price and I'm always in the market for some new leggings so it was worth it for sure.
It was good and fast. I would gladly order from Harlara again if I had the funds!
I finally decided to try some Balata leggings when they had a sale (though there seems to always be a sale of some kind) and I'm glad I did. They sent some sale codes with my purchase but they are all the same and not for much off, so not really worth it for me to place another 3 orders since they can't be stacked. (savings of 2-3$) but overall I'm happy with the product and will order from them again. I haven't needed customer service yet so I can't comment on that aspect.
I love the pants! They are super comfy and warm. I love the pockets.
Great shopping experience, order arrived faster than predicted.
So soft and comfortable! Definitely will buy again.
Fantastic! There was an inventory problem with 2 of the dresses I ordered, they contacted me so I could pick out a different color or even product.
Shipping and logistics took way too long. Not worth the wait honestly.
I saw Halara being advertised on Instagram. I spotted the green dress and saw there was a sale as well, which led me to pick up a few more items without breaking the bank. Easy and convenient and the items arrived in a timely fashion.
Easy checkout process. Quality between products are inconsistent but still good value
My daughter loves these leggings! Wants them in every color!
Very cute! Highly recommend! They do run big though so buy a size or two down. I'm usually a size s or xs so I got an xs and it was still a little big. (I'm a 26 waist for reference.) The only problem with sizing down is that the length of the legs are sorter than I wanted now. (Im 5'5) but overall they're cute and soft. I like them a lot.
It was easy peasy, checkout was nice. There's a good selection of stuff. I wish it came less obvious that it's straight from china but it's fine, I'm cool with it.
Very good the shooing was easy enough and the leggings are very comfortable
Quick and easy ordering, and the product shipped to me within a week send a half.
Reasonable pricing, fast delivery and quality fabrics.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!