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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
California
1 review
0 helpful votes
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Took too long to arrive..
April 8, 2022

Took too long to arrive. :/ unfortunately. Other than that, I loved it

Date of experience: March 9, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Texas
1 review
0 helpful votes
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Shipping takes a very long time
March 9, 2022

Shipping takes a very long time. Much longer than other retailers. Other than that, shopping experience is fine.

Date of experience: March 9, 2022
Wisconsin
1 review
0 helpful votes
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Overall great!
March 9, 2022

Overall great! Had a delay in shipping but everything was taken care of well and in a timely manner.

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Easy and received my order within a week. The joggers and leggings I received were extremely comfortable and soft and I couldn't be more pleased.

Date of experience: March 9, 2022
Maryland
1 review
0 helpful votes
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Shipping was quick and these leggings really do resist pet hair! I'm always a little skeptical when I get marketed to on Instagram, but these are great!

Date of experience: March 9, 2022
Canada
1 review
0 helpful votes
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Very fast delivery, quality of products much higher than expected

Date of experience: March 9, 2022
Kentucky
1 review
0 helpful votes
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Very good and easy site to order from. Had a lot of product to choose from.

Date of experience: March 9, 2022
Michigan
1 review
0 helpful votes
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Ordering was easy and shipping was fast! The Description was right on point and I will definitely be ordering more!

Date of experience: March 9, 2022
Canada
1 review
0 helpful votes
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It was good, everything shipped out fast and they were great with updating and letting me know where my stuff was. Great with deals also

Date of experience: March 9, 2022
Illinois
1 review
0 helpful votes
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The fabric was great, the quality is great and the fit and feel we're perfect, exactly as Listed on the size chart. So happy and can't wait to wear them!

Date of experience: March 9, 2022
Illinois
1 review
0 helpful votes
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Great selection and quick shipping. I was worried about the fit being too small after reading some other reviews, but found my pieces to be spot on!

Date of experience: March 9, 2022
Canada
1 review
0 helpful votes
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Very nice clothing, will be back to shop.the clothes fit perfectly

Date of experience: March 9, 2022
New York
1 review
0 helpful votes
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They leggings came fairly quick with in a week and a half of ordering them. My leggings were so cute and comfy I will definitely be buying more soon.

Date of experience: March 9, 2022
Colorado
2 reviews
2 helpful votes
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Did not realize product was coming from China - that should be disclosed so people have the knowledge of where a product is coming from.

Date of experience: March 9, 2022
Singapore
1 review
0 helpful votes
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All items were of great quality
March 9, 2022

All items were of great quality. I love it! Colours and sizes were true to image, and quality is soft and breathable.

Date of experience: March 9, 2022
Wisconsin
1 review
0 helpful votes
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Great experience!
March 9, 2022

Great experience! Super quick shipping. Some pants fit a bit big so maybe size down

Date of experience: March 9, 2022
Texas
1 review
0 helpful votes
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Too many bull$#*! emails
April 7, 2022

Too many bull$#*! emails. Just send the products people order and shut the $#*! up

Date of experience: March 8, 2022
Colorado
1 review
0 helpful votes
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Easy to useful and useful app to helpful and easy to use for a new one on the phone call

Date of experience: March 8, 2022
Canada
1 review
0 helpful votes
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I was just so excited that I thought it would be here the next day yet wow it came fast lol thank you

Date of experience: March 8, 2022
California
1 review
0 helpful votes
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Fast delivery and awesome products. Very flattering.

Date of experience: March 8, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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