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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Florida
1 review
0 helpful votes
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Quality was great and overall the experience was great

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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I love the dress, the material is great and it fits well.

Date of experience: March 15, 2022
Alabama
1 review
0 helpful votes
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Pleased with my order and the quality. Shipping was quick too!

Date of experience: March 15, 2022
Kentucky
1 review
0 helpful votes
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Good
March 15, 2022

Good. I enjoyed All of my products thank you very much

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Amazing, clothing was better than expected very good quality soft and actually does not collect pet hair!

Date of experience: March 15, 2022
Georgia
1 review
0 helpful votes
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Lots of options to pick from and great material used.

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Je trouve que le large est fait un peu petit mais belle qualité

Date of experience: March 15, 2022
Arizona
1 review
0 helpful votes
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The site was easy to navigate, and there are a ton of colors to choose from!

Date of experience: March 15, 2022
Illinois
1 review
0 helpful votes
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GREAT QUALITY, BOTH SKIRTS CAME QUICKLY AND WERE PACKAGED NICELY. JUST ONE OF THE SKIRTS DOESN'T FIT

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Nice stuff
March 15, 2022

Nice stuff - hope the quality is good blah blah blah

Date of experience: March 15, 2022
Mississippi
1 review
0 helpful votes
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It was great!
March 15, 2022

It was great! Quality was amazing. Didn't take too long to get here either!

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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There were some shipping issues with the item not leaving the original destination on time.

Date of experience: March 15, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Michigan
1 review
0 helpful votes
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Not happy with quality
March 15, 2022

Not happy with quality. Good updates about shipping.

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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The bottom perfect but the dress not as good as my expectations

Date of experience: March 15, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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Just like any other website, not to difficult not to easy

Date of experience: March 15, 2022
District of Columbia
1 review
0 helpful votes
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They came in the day it said they would and i love the quality of their clothing!

Date of experience: March 15, 2022
Kentucky
1 review
0 helpful votes
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Quick and easy experience!
March 15, 2022

Quick and easy experience! I appreciate the updates from the app as well

Date of experience: March 15, 2022
Michigan
1 review
0 helpful votes
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Ordering process and delivery were fine. Leggings were just too short. I am 5'7

Date of experience: March 15, 2022
North Carolina
1 review
0 helpful votes
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Overall it was okay
April 14, 2022

Overall it was okay. Unsure if I'll order again due to the tracking issue but dress is great. Recommend it to a friend.

Date of experience: March 15, 2022
Missouri
1 review
0 helpful votes
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Straightforward
March 15, 2022

Straightforward. Easy to navigate. Even easier to check out

Date of experience: March 15, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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