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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews
California
1 review
0 helpful votes
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Whole experience was a good one!
March 16, 2022

Whole experience was a good one! Will be buying again.

Date of experience: March 16, 2022
North Carolina
1 review
0 helpful votes
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Easy order and shipping was pretty fast and offering for quality products

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Everything fits perfect and the love the colors of the items I chose.

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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It was super easy and fast shipping! Love the quality for the price!

Date of experience: March 16, 2022
Maryland
2 reviews
0 helpful votes
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It was fine idk I like it for tennis but I don't need anything else so I'm not gonna buy anything else

Date of experience: March 16, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Pennsylvania
1 review
0 helpful votes
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Everything went smoothly, bought the leggings and my girlfriend loves them

Date of experience: March 16, 2022
Canada
1 review
0 helpful votes
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I absolutely love the leggings!
March 16, 2022

I absolutely love the leggings! They stay up, they don't feel like i'm wearing pants at all and they have pockets. I think i just found a replacement for my lululemon problem. 10/10 i'm telling everyone about these.

Date of experience: March 16, 2022
Washington
1 review
0 helpful votes
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Your customer service made the shopping experience 5 star! Unfortunately, my first order didn't fit well so I requested a return and look forward to getting my replacement. Thank you!

Date of experience: March 16, 2022
Illinois
1 review
0 helpful votes
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Its fine but my items were really late and nobody responded to my emails

Date of experience: March 16, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Minnesota
1 review
0 helpful votes
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Had a hard time with order accepting my phone number

Date of experience: March 16, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Texas
1 review
0 helpful votes
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Easy to order and shipped out next day and arrived quickly.

Date of experience: March 16, 2022
North Carolina
1 review
0 helpful votes
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It was very easy to order and im pleased with the results

Date of experience: March 16, 2022
New York
1 review
0 helpful votes
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It was super simple to order the quality of items are great

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Quality of the dress is great
March 16, 2022

Quality of the dress is great. Shipping was fast. The dress is comfortable and can be worn with any type of

Date of experience: March 16, 2022
NL
1 review
0 helpful votes
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Amazing!
March 16, 2022

Amazing! I just didnt know it would come from China and fly by airplane. I probably wouldnt have purchased it if i would have known

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Fast service great quality …
March 15, 2022

Fast service great quality …. Check up on orders received by customer

Date of experience: March 15, 2022
Indiana
1 review
0 helpful votes
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Everything went smoothly, thanks!
March 15, 2022

Everything went smoothly, thanks! Maybe more filtering options would be nice (like by color, pockets, etc).

Date of experience: March 15, 2022
Missouri
1 review
0 helpful votes
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App is user friendly and the items I bought have all been great!

Date of experience: March 15, 2022
New Jersey
1 review
0 helpful votes
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I'm always a little nervous to receive an item that I have drunk ordered off an Instagram ad. However, I was pleasantly surprised with the quality of items that I received. I ordered a bikini, and the cute little low back top, and they were both well-constructed and fit perfectly. I like that the tops both have removable pads. The items were true to size. The one bikini I bought was on sale— I was only planning on buying the little top but I was very glad to grab this cute yellow bikini for an upcoming spring vacation. Will definitely be ordering from here again.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Merchandise took too long and the material is not what i expected

Date of experience: March 15, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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