Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Slow, slow boat delivery and automated emails telling customers to take it easy don't help. Blah blah blah.
Great experience. I go to a response very quick and very helpful.
Everything was just fine but shipping took a bit to come I
The items didn't please me as I thought they would. Even tho I got 2 sets of each style the two of the same did not fit the same. Both the flare and legging sets I felt a difference in the second one of the same style.
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Just got these and I love them! Very comfy and true to size! The main reason I got these was for the pet hair resistant part. I can say YES! They work! And I have a husky! Just easily swipe the hair off and no more! I may end up buying several more pair! Very happy with them so far!
Quick and easy process, lots of options and I loved the free gift
The checkout process was very efficient and easy, and I liked that I was given so many updates on the status or tracking of my order. Shipping could have been a bit faster, but ultimately it wasn't a huge issue. Will definitely buy from Halara again!
Very good, love the clothing I bought the fit and feel are great I will order again
I'm not overly happy with the quality of the products I have received.
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It was great! Quick and easy and honestly got here fast
Enjoy looking at the options! Hope I love all that comes in! Can add it to my collection
Wish the sizing was more correct I had to give the jacket to a friend
Ordering was quick and easy. Great selection of products.
It's a 3 star because you won't let me rate each item!
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Shipping speed was good, everything was packed nicely
Great job updating me on shipping! Thank you so much!
Great product came within the timeframe that was stated.
This $#*! is not at all as expected, See below comments I was very disappointed with my purchase
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Not much selection for plus size with shirts included in the dress.
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Fast shipping love that. For the most part everything fit nicely except the bathing suit
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi!
Thanks for your feedback. We take customer satisfaction seriously and apologize for the frustration you've been experiencing recently.
While we'd love the opportunity to regain your trust, can you please reach out to us on Instagram@halara_offical or send us an email over at service@thehalara.com. Our customer team will assist you right away.
Best,