Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have not gotten any updates since my order was placed on Tuesday.
It was great to order from a company that works hard to achieve great costumer service. Pants we ordered are amazing!
Website shows exactly what you're looking for. Would be nice to zoom in tho
Seams pilling out of bag. Never worn. Comfortable and great fit. Easy to purchase and came quickly.
Hi Meredith, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Everything was better than expected. Fit was perfect & the quality is great. Delivered on time with no issues. I will order from Halara again
This website makes it easy to shop and there is a variety of options
This is my second purchase from Halara and first dress. Super impressed with quality and comfort. Keep up the hard work everybody!
It was super great, the only thing was it took a few weeks to get here but that's expected. I'm just impatient and was very exited for the skirt
I was skeptical but all products arrived in excellent condition and perfect fit.
It was an easy shopping experience with the product arriving on time and looking exactly as they should
Great job. It was delivered at the best time possible
Fantastic quick service! Shipping is fast and easy, also I never have a problem so no need to return anything. I have purchased many items and will continue to look at the website often to find more cute clothes!
The website was easy to use, the design was nice, and my package came fast!
Fine it was fine. It was pretty ok.so ok that it was fine.
I like how many choices Halara gives but i didnt like that there is no way to retour an item that didn't fit
Lots of great options. Looking forward to trying on all the items. Would be great if bra sizes (band vs. cup) and not just bust measurement was included for item description. Otherwise the model sizes and previous buyer review were great. Love all the options.
I ordered the dress with built in shorts and pockets for a day at Six Flags and a pair of everyday shorts. It took a little longer than I expected to arrive, but the dress and shorts were exactly what I wanted. Both are super cute, comfortable, and a good fit. I will be wearing both often!
I didn't realized the manufacturer was in China. Had I known I would've sized up in a few items or not ordered a couple of things.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cathy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!