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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
California
1 review
0 helpful votes
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Product looks good
March 21, 2022

Product looks good. Seems like a good quality, but Sizes don't match up. I wear size 4-6 and size small was really really small on me. So if u order, order 1 size up.

Also the delivery took awhile.

Date of experience: March 21, 2022
Customer S. — Halara Rep
over a year old

Hi Gohar, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Canada
1 review
0 helpful votes
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The shipping carrier in canada made it an awful experience, but it's not on you. So it's all good.

Date of experience: March 21, 2022
Customer S. — Halara Rep
over a year old

Hi Vickie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Oregon
1 review
0 helpful votes
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Excited to see if the size fits me! It does I'm glad I changed my size to bigger otherwise the XL wouldn't of fit!

Date of experience: March 21, 2022
Canada
1 review
0 helpful votes
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I need to return these dresses, unfortunately, they are too small

Date of experience: March 21, 2022
Customer S. — Halara Rep
over a year old

Hi Cindy, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

South Carolina
1 review
0 helpful votes
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Good but the review page is annoying too many words expected here

Date of experience: March 21, 2022
Belgium
1 review
0 helpful votes
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I think the top of the dress is not as good quality bra as I was expecting. The rest of the dress is fine. The shipping took way longer than I was expecting also.

Date of experience: March 21, 2022
Customer S. — Halara Rep
over a year old

Hi Alyssa, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Australia
1 review
0 helpful votes
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Easy to shop and excellent service there was no problem at all.

Date of experience: March 21, 2022
Canada
2 reviews
0 helpful votes
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I really like the product and I also like that the tops come padded. Thanks guys :)

Date of experience: March 21, 2022
Canada
1 review
0 helpful votes
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My ordering experience was fast and easy.The dress I ordered is amazing. It fits me unbwlievably well and makes me feel amazing!

Date of experience: March 20, 2022
New York
1 review
0 helpful votes
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Order came quick which was a nice surprise. I would recommend sizing up.

Date of experience: March 20, 2022
Singapore
1 review
0 helpful votes
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Great customer service
March 20, 2022

Great customer service. Handled the returns seamlessly and timely

Date of experience: March 20, 2022
Arizona
1 review
0 helpful votes
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Purchasing process was smooth, shipping took a little longer, but that's to be expected these days.

Date of experience: March 20, 2022
Idaho
1 review
0 helpful votes
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Easy ordering nice communication and good delivery

Date of experience: March 20, 2022
New York
1 review
0 helpful votes
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4 Star!
March 20, 2022

4 Star! Everything fit well. Fabric is high quality.

Date of experience: March 20, 2022
Canada
1 review
0 helpful votes
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It was good, good quality of clothes and fast shipping.

Date of experience: March 20, 2022
South Dakota
1 review
0 helpful votes
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I'm trying to return the skirt
March 20, 2022

Not happy with the experience. I would like a return

Date of experience: March 20, 2022
Ohio
1 review
0 helpful votes
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Very easy and it's quite affordable more than lululemon were

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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I really like these leggings
March 20, 2022

I really like these leggings. Very comfortable and stretchy

Date of experience: March 20, 2022
New Jersey
2 reviews
0 helpful votes
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Shopping experience was good but now I feel as though it was unclear because I may have ordered the wrong dress, or the wrong dress was sent to me. So I'm a bit unsure

Date of experience: March 20, 2022
Customer S. — Halara Rep
over a year old

Hi MariaCristina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Arizona
1 review
0 helpful votes
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Great products!
March 20, 2022

Great products! I ordered these for my mom as a birthday present since she has been trying to find better golfing clothes. They are super cute and comfortable. I'm so happy with the products!

Date of experience: March 20, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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