Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good quality, need to include some of the tennis/golf onsie dresses in slim (very flared for petite women)
It was great! The shipping was fast and the products are great
Loved everything I ordered! Great fit! I am usually like a size US 4/6 and ordered a M. Fits snug in all the right places. I am bigger busted so I was weary of the "braless" description but I literally do not have to wear a bra in the everyday dress. Great quality thick material. Does not at all feel cheap or thin. LOVE!
Everything was perfect. I would live in these dresses, they are so comfy and cute!
The quality of the products is low, but its all "fine"
This dress was way shorter than it appeared. But I guess I can use it as a bathing suit
I believe I have ordered five or six pieces now and there is only one that I don't love. Overall very happy thank you
The package journey had a long delivery but it was worth the wait
They Shipped my item quickly and the quality and material was better than expected.
Item had tracking and arrived when it was supposed to
Good quality of product and the website was designed nicely.
Great site, easy to use and order. Dress came.on time. Incredible material, fit and feel. I am obsessed. You can dress up or down.
The dresses were exactly how they were described! Love them will be ordering more!
Came late. Got lost in shipping overseas. Got email updates and was told what to do if it still didn't come, but it did finally haha! Great email updates, great packaging, great product.
Easy process, good quality product that shipped quickly.
Obsessed with the dresses! Spent too much money getting multiple colours.
The clothing is fine... Not exactly what I was expecting
Hi Heather, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right
Product did not fit me. Customer service was understandable and helped me out.
Hi Joan, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right
Order received on time and as expected, great experience
Dress was good. But I Payed for fast shipping. Took 3 weeks to arrive
Hi Lydia, sorry to hear about your negative experience regarding shipping. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.