Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Got my two dresses, they fit great and I'm very happy with the quality and fit. Thanks!
Easy to use, great discounts, very high quality material!
If you contact them to try them to return something that doesn't fit, they will tell you they don't offer returns because they are a young company and offer you a "gift card" to "purchase something else".
Great - really like the fit of the clothing I bought
Excellent experience! Fast delivery, excellent quality!
Great items and the shipping time is reasonable. Would order from them again.
Prices changed continually which made me feel like the business is a scam.
The delivery was good, the items I ordered were excellent quality.
I love the stuff, but the sizes between items are inconsistent.
Thanks for sharing your feedback regarding our offers. We'll contact you via email with to discuss further. Thanks!
The dress I got was pretty cute. And the shorts were ok but they kinda gave me swim shorts vibe.
Order was great. The delivery was fast. I love the fabric quality and the price range makes it better!
On a non-related note, the sitejabber email looks very unfriendly and suspicious, that might need some work.
Very easy process of buying online. The order came in a good amount of time and I love it!
Order arrived quickly and the quality of the items was great.
Love the dresses overall but the shipping took a long time! The fit wasn't as great on the one I ordered unfortunately
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Great athletic dresses. I'm 32 ddd so the bra inserts weren't much use but you
Can take them out and where it bare or with a sports bra underneath (when not are-leisur-into)
Great products and nice shopping sight. 10/10 will use again. QUICK delivery and it was 100% on time and tracked true.
Great! Fast delivery and I love the dresses. I'm 5'3" and about 135lbs and fit into a small and a medium. I'm athletic and curvy so the medium was a better fit! 10/10 would recommend.
Great, amazing, would definitely introduce to other friends and family.
Love love love everything is amazing. Got here early. And it's amazing quality
The customer service is GREAT and the products are amazing quality with super affordable prices. I do recommend looking carefully at the sizing and reviews, because overall Halara products tend to run on the small side. Otherwise, pretty phenomenal experience!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your honest feedback! We're on a mission to develop comfortable and high-quality athleisure products for women in all ways of life. Our Customer Service team will reach out to your email in an effort to earn your business and gain your trust.