Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was a good experience. Shipping took a long time, but the quality of the product was good.
Took a long time to get and don't really fit well.
I took the time to measure myself and used the chart and the fit is not great
The product itself was fine. But the order came quite late compared to the specified time. Had to wait so long.
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Everything fits. The skirt is super cute, however I find it short... would like it to be a little longer than the shorts in future.
I bought the "Everyday 2-in-1 Activity-Euphoria Air-Adjustable" dress in size small and the color was black. It fits great!
Customer series's prompt and efficient. They solved my dilemma very quickly. I am very happy with my purchase.
My blue shorts had a little hole in the butt part, but still super cute :/
Hi Payton, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
The dress rides up and the shorts underneath ride up as we making everything really short and have to re adjust everything often
Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
The order arrive way later than expected... so much so that I thought it was lost. The sizing was changed as product was running small... however they're still snug for the size I ordered (I had originally already ordered a size up)
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private email too! Hope you’ll give us a chance to make things right.
Great quality. Very cute and flattering clothes but also perfect for playing sports!
Making the purchase and receiving my product was fine, but I am not in any way happy with the dress. It is not at all what I expected from all the advertising. I don't like anything about it and it is way overpriced for what you get.
Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I love the dresses but the size is a little off but they took care of it for me
Cute clothes and options. Clothes are not true to size.
Dress fits great and arrived quickly! Got many compliments
Easy process and faster than expected shipping, not all items were as I wanted them but overall satisfied.
Form fitting and super soft. Great customer service.
Great quality got 3 so far will be using then on Cancun Mexico.
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Cute tennis skirt. Shipping took awhile but otherwise no complaints
It was easy. But I did feel mislead that I was not able to see from where the clothes were being shipped from.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.