Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Super helpful customer service! I wanted to return something and they refunded me and let me keep the item.
Great product and delivered very quickly thank you!
Dress was not the quality that I thought I was paying for. Sadly did not work for me and refunds were not an option only credit.
Thanks u guys R great being in touch with my order!
Easy! Some things did fit perfectly but instead of having to return I will be getting a credit to the store and can donate the items that dont fit.
Item came quicker than anticipated, tracking the shipment was hassle-free, and I appreciate the check-in to ensure I got my item.
Great product, only problem was after it shipped from China to the US there was no tracking so I believed it was lost for a while but one day it just showed up at my door after I forgot about it.
Long wait for delivery. The dress is very flattering!
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I found there to be many options on Halara for people of all shapes and sizes and love the athletic material!
My experience was very good. The shipping took a bit but that was fine it was not very long.
I loved the dress! So easy to style! Go buy it rn fr
Everything is great but there is a smell to the pads in the dress i bought that washing cant remove ( chemical smell). I just have to spray with fabric deodorant each time prior to wearing Which is annoying but i love the dress
Thanks for sharing your feedback regarding our offers. We'll contact you via email with to discuss further. Thanks!
Wonderful experience with an email to customer support regarding an exchange.
I love my dress! Im pregnant and it perfect for lounging around in at home, i should have gotten a larger size so id be able to wear it somewhere because the one i have is really short and rides up so it looks like a toddler bathing suit on me lol but i still love it for the material and comfy part of it!
I enjoyed my items and thought they came with in a decent amount of time.
Thanks for sharing your feedback regarding our offers. We'll contact you via email with to discuss further. Thanks!
Product was just what I was looking for. Easy to find the product.
Cute, good quality, versatile and comfortable romper
Shipping took a while, but I love the dress I received
Hi Joanne, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
The skirts I bought are super comfy and well made! Shipping was fast, too!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
All feedback is important to us, so we appreciate the time you took to tell us more about your experience. We strive to provide excellent customer service.