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GuruAid

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GB
1 review
1 helpful vote
Follow Trevor H.
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Balaji was most kind and exceptionally helpful to a very old technophobe. He cured my PC problems in a few minutes in a most polite and impressive manner. I am impressed!

Date of experience: August 14, 2015
GB
1 review
3 helpful votes
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What more can I say than Thank You to you and your team, for fixing my problem in double quick time I will be in touch in January for a further update.

Robert Fosterjohn

Date of experience: November 3, 2014
GB
1 review
0 helpful votes
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Thank you to Sarbeet Randhana and Dipali Kharche for sorting out the problems I had on my laptop. They were polite, helpful and efficient.
Many thanks
Christine Pearce

Date of experience: January 19, 2015
GB
1 review
0 helpful votes
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This service is excellent. I highly recommend it. My Technical help was Amol Umare and he was very helpful and polite. I look forward to using this service again. Thank you Amol.

Date of experience: January 14, 2015
Florida
2 reviews
1 helpful vote
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Gureu aid has been a very good company to solve my computer needs for clean up and maintenance I have been with them for a while they have done a good job for me very satisfiedl;

Date of experience: January 6, 2016
Pennsylvania
1 review
0 helpful votes
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Yatin Dalvi has done a terrific job and I have time to spare. He has made my computer run smoothly once again. Many thanks to Guru again and to Yatin!
Have a wonderful day!

Date of experience: April 10, 2015
New Jersey
1 review
0 helpful votes
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Had a problem that I coulld not fix so I called GURUAID. The problem was fixed and I am back alive on line. The technician got it done and I am happy. Keep up the great work.

Date of experience: November 30, 2014
Alabama
1 review
0 helpful votes
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Review for Guruaid
June 2, 2015

Very professional service. A very knowledgeable contact person. Mahua Majumdar was very understanding, professional and very patient. Guru aid is a great service!

Date of experience: June 2, 2015
Arizona
1 review
0 helpful votes
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EAGESH was very good at what he did, im greatful he was able to help me resolve my issue, big asset to the company. I was in total control if i wanted to be. Would highly reconmend

Date of experience: January 18, 2015
GB
1 review
0 helpful votes
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Can i please verify that Amit Godambe has been more than helpfull and extremely patient in helping me to sort my computer problems today, many thanks.

Date of experience: January 21, 2015
Massachusetts
1 review
0 helpful votes
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I am very pleased
April 28, 2015

I am always pleased with guruaid, I don't know what else to say, the associates are very competent, and they must have a lot of patience

Date of experience: April 28, 2015
Texas
1 review
0 helpful votes
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These folks were able to correct a multitude of issues, saving me about $350. Highly recommend the annual contract for peace of mind. Very thorough.

Date of experience: May 3, 2015
Australia
1 review
0 helpful votes
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At first I was suspicious but after a while it came clear that these people were straight.
And very helpful. It does however take time.

Date of experience: December 27, 2014
Louisiana
2 reviews
3 helpful votes
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They are always willing to spend what ever time is required to take care of my computer problems, whether I caused them or not. Thanks Guruaid.

Date of experience: February 15, 2014
Australia
1 review
0 helpful votes
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Your patience with an older person like me whose understanding is so limited.
Your style of communication was clear and concise well done

Date of experience: August 7, 2015
Florida
2 reviews
0 helpful votes
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Have had Guru Aid for about 2 years now and am very satisfied with it so far. Have always solved my problems.

Date of experience: January 13, 2015
GB
1 review
7 helpful votes
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Daylight robbers
December 10, 2015

I have posted here before about the service provided by Guruaid only to be deleted which makes my slightly scepticle about the impartiality of this sight... so let's try again. I rang Guruaid believing they were a subsidiary of McAfee however I quickly realised when they tried to get me to part with even more money, that this was not the case. After remoting into my machine the diagnosis, according to GA, was harmful viruses which wouldn't allow my machine to download the software and for £80 they could solve all my problems! When I said I'd think about it that's when it got the hard sell and couldn't get them off the phone. The 'analyst' tried every trick in the book to sell me their services or suffer the Armegeddon style consequences! I then spoke directly to McAfee who said the real reason I was having issues was due to an out of date OS whereby Microsoft very quickly, and without cost, updated. So, if you have money to burn and feel like being taken for a ride... please call GuruAid!

Date of experience: December 10, 2015
District of Columbia
1 review
0 helpful votes
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Today' Session
April 8, 2015

Today's session with both people involved has been very positive and I hop I have done the right thins - thank you

Date of experience: April 8, 2015
Washington
1 review
1 helpful vote
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I'm new to this service
December 4, 2014

I'm new to this service -- but so far have been very impressed and satisfied with the work that has been done

Date of experience: December 4, 2014
Washington
1 review
0 helpful votes
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I am very pleased with the responsiveness of this company. Computer fixing was done in a very timely and efficient manner.

Date of experience: December 1, 2014

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338