Burtie B.

I have posted here before about the service provided by Guruaid only to be deleted which makes my slightly scepticle about the impartiality of this sight... so let's try again. I rang Guruaid believing they were a subsidiary of McAfee however I quickly realised when they tried to get me to part with even more money, that this was not the case. After remoting into my machine the diagnosis, according to GA, was harmful viruses which wouldn't allow my machine to download the software and for £80 they could solve all my problems! When I said I'd think about it that's when it got the hard sell and couldn't get them off the phone. The 'analyst' tried every trick in the book to sell me their services or suffer the Armegeddon style consequences! I then spoke directly to McAfee who said the real reason I was having issues was due to an out of date OS whereby Microsoft very quickly, and without cost, updated. So, if you have money to burn and feel like being taken for a ride... please call GuruAid!