How would you rate GunBroker?
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Maryland
1 review
5 helpful votes
Follow Sam W.
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DO NOT USE GUN BROKER - NO BUYER PROTECTION
January 4, 2023

Gun broker is a complete fraud. I have used them twice. The first time I said I would never use them again and my dumb self did it again.

The first time I bought a Taurus 40 caliber with 200 bullets. The 240 caliber bullets came, and some really poor packaging. Once they arrived, and I inspected them, they weren't even real bullets. They were fake and re-pack bullets, unsafe to shoot.

The gun was mis titled, and actually not on the gun roster in Maryland. So I was unable to get it from my local FFL. Luckily they were able to put the gun up on some type of court hearing in Maryland. I purchased a gun in January. I was not able to pick up my gun until August later on that year because I had to wait for all of the red tape.

I said I would never use them again, but I made a stupid mistake and did.

I tried to purchase a Sig 556 rifle off of the site for $1400. Which the seller sold to me with no problem. Only to find out that the gun is banned in Maryland. I contacted the seller, he wouldn't take it back. I contacted gun broker and received zero response. I contacted gun broker on November 27 of 2022 via email because there's no other way to get a hold of them, I finally received a response on January 4 of 2023. They said they assume no responsibility for this and I was on my own.

I asked about the buyer protection plan. Got nothing. You have no guarantees. No protection. No support. And the gun might not even be real.

Gun broker is a fraudulent website. They should be reported to the Better Business Bureau by everyone. I have already done so.

Please do not use this website. They have cost me so much time and money. Stay away!

Date of experience: January 4, 2023
Wisconsin
0 reviews
8 helpful votes
Follow Dave K.
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My credit card information ended up in Italy. The site asked for a credit card number. There is no reason for it. Now I know why.

Date of experience: January 7, 2014
South Carolina
7 reviews
2 helpful votes
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Used pistols
February 1, 2016

You guys are getting lots of bad reviews. I see people buying used guns for over the retail price. Unless there are lots of idiots.

Date of experience: February 1, 2016
Maryland
0 reviews
6 helpful votes
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Don't bother
November 29, 2016

A den of liars and cheats. Gunbroker does no overwatch and has no support. All they care about is stealing money from you.

Date of experience: November 29, 2016
Florida
1 review
3 helpful votes
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Horrible, stay away
September 8, 2022

Horrible, stay away - my credit card info was stolen. They didn't do anything to the seller which have stolen my info.

Date of experience: September 8, 2022
Arizona
0 reviews
9 helpful votes
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The customer is always right but gunbroker is paid by the sellers. Where does that leave the buyers? In the wrong no matter what.

Date of experience: July 2, 2016
Washington
0 reviews
21 helpful votes
Follow DAVE V.
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Huge rip off way over priced for nothing go to arms list or several other sites even buds is better than this crap...

Date of experience: November 14, 2014
New Jersey
0 reviews
4 helpful votes
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Never an issue
August 27, 2015

Visit and bid regularly. Never had an issue. Tech help was fine when I needed them. Not sure where the negativity comes from.

Date of experience: August 27, 2015
Georgia
0 reviews
13 helpful votes
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Rip Off
June 30, 2016

Is Gun Broker a rip off, no phone number to contact, can't get account activated, and now closed. Very Frustrated

Date of experience: June 30, 2016
Florida
0 reviews
20 helpful votes
Follow Roger R.
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Bought a couple things on Gunbroker, but when I bought a Class III weapon, the seller insisted (after the sale, with no prior warning) that he hold on to the weapon AND my money out of state until the ATF paperwork fully cleared (4-6 months later). I have bought other Class III weapons and other sellers ALWAYS have transferred the weapon to my local Class III dealer IMMEDIATELY upon receipt of payment, where the weapon sits until ATF has cleared. So HUGE RED FLAG. Without any negotiation with me the Seller complained to Gunbroker when I refused to send payment without being able to receive what I was paying for to my local dealer. Without even contacting me, Gunbroker suspended my account. Once suspended I wasn't able to log in, and therefore not able to even contact (so-called) Customer Support to tell my side of the dispute and have it resolved. End result, it's a great idea to sell guns online like ebay, but the idiots at Gunbroker are Nazi's without reason or cause, and for that I am happy to do business elsewhere.

Date of experience: November 4, 2014
Rhode Island
1 review
1 helpful vote
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I discovered Gunbroker.com years ago... The last time I used it was in 2016. Then? I went to use it recently ( late November 2022) and found there's a 'triple verification' policy so no matter how long you ( we) were once 'users' of Gunbroker.com- you now have to jump through hoops. The only problem, is that after satisfying ( or so we thought) the 'VERIFICATION' process. They never VERIFY us or give a reason NOT to? Instead? Nothing. Blanco- nothing! So I have to surmise that 'anti-2nd amendment' IDIOTS. Have surrepticiously gotten control ( somehow) of this web-site! Ridiculously, they ask us to fill out a 'SURVEY' as to 'HOW THEY'RE DOING' right after becoming active ( AGAIN) and entering all the VERIFICATION info ( needed) which I held off on (the survey) for a week then blasted them ( seperately from THIS blasting!) So I also surmise that they may vey will be controlled by persons seeking to identify potential firearms sellers/buyers for future reference for the far left. Makes sense, no?

Date of experience: December 9, 2022
New York
0 reviews
8 helpful votes
Follow Aaron C.
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This site offeres no buyer protection or support. No phone number listed to help. SELLER shipped me a ar10 that did not cycle or operate correctly at $950. I returned to him and had to pay the shipping upfront. DID NOT HEAR FROM SELLER FOR OVER 3 DAYS AFTER HE SIGNED FOR PACKAGE! I emailed GunBroker and filed a fraud claim( no way to call a person), to which they responded to me to wait an additional 5 days and they sent the seller an email... ARE YOU SERIOUS? The only light at the end was the seller finally did send the refund in the mail and included 25 of 60 dollar return fee, which was why my issue is with the site and not the seller. I am happy he did the right thing and did not stiff me. B rating for seller, F for Gunbroker. They claim to offer a $500 insurance warranty on every purchace, thats bs! HORRIBLE idea to do business where you have to mail a check/certified check/money order to a stranger and hope they have what they say they have. Do yourself a favor, buy in a store that is local to you where you can resolve issues like this. I was lucky to get a refund, but will NEVER risk it again. This lesson cost me a little over a month frustration (very expensive), A TON of patience, and about $75 dollars in shipping fees and FFL transfer fees...

Date of experience: June 14, 2016
New York
0 reviews
4 helpful votes
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https://www.sitejabber.com/reviews/www.gunbroker.com

Why all the negative posts? Check out the link! Woah.

Date of experience: November 1, 2016
Missouri
0 reviews
9 helpful votes
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Dishonest crooks
February 1, 2016

After buying a factory new gun found out it's used. Gunbroker admited wrong of their seller yet denied fraud claim. STAY AWAY OR YOU WILL BE CHEATED TOO. Worst customer service ever

Date of experience: February 1, 2016
Illinois
0 reviews
2 helpful votes
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Grate experience
August 28, 2015

Bryan was very friendly and more helpful than basspro grate bunch of people thay treat you like family thanks guys

Date of experience: August 28, 2015
Florida
5 reviews
17 helpful votes
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Sold a gun on here recently, I had no issues using it. I haven't bought anything though.

Date of experience: July 8, 2014
Texas
0 reviews
13 helpful votes
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GunBroker Sucks!
February 20, 2015

They are rude, they don't care about the customer at all. Support 1111 you suck!

Date of experience: February 20, 2015
New Mexico
0 reviews
6 helpful votes
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The best way to buy firearms and supplies. It is run professionally, and efficiently.

Date of experience: May 17, 2010
Oklahoma
0 reviews
2 helpful votes
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Follow rules and instructions and you will have no problems purchasing firearms on line

Date of experience: July 12, 2011
New York
0 reviews
4 helpful votes
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Barrett Weinberger is a non paying bidder.

Beware

Date of experience: June 22, 2016

Overview

GunBroker has a rating of 1.3 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GunBroker most frequently mention customer service, credit card and phone number. GunBroker ranks 315th among Sporting Goods sites.

service
51
value
45
shipping
38
returns
38
quality
41