GuidepostsReviews 30

It's easy to buy from Guideposts... but good luck trying to return something! They show an icon of a telephone, but when you click on that, you get an email address to which they never respond. And if you go to their 'live chat' and type your question, you get a canned response... nothing 'live' about it. There is no way to get a hold of a REAL customer service rep. In short, Guideposts is not customer-friendly at all. I will think twice before ordering from them again.

I give them one star because I can't make it lower. In March they sent me a book that I didn't order so I tossed it; now I'm getting bills every month and they're getting nastier each time. The law says if I receive something I didn't order, I'm under no obligation to pay. Emails and phone calls to them have done no good, I thought they were "supposed" to be a religious group but their lying and nasty ways say otherwise.

Update on 08/31/15; I'm still getting monthly nasty letters from Guideposts, even after sending several emails; calling goes no where, just a circle of automated responses. The "nasty letters" now say that I can order nothing else from them until I pay my bill duh, as if I ordered the crap to start with! They go on and on about my "Godly duty" and such. I'm a Christian and my beliefs have nothing to do with them. Just saw a post from a lady who mentioned how good they were during the War and I heard that too from my Mama; unfortunately the ones who ran the show then are a far cry from the ones there now.
UPDATE: Now it's several months later and the "God-Fearing" Guidepost jerks are still harassing me. I am now receiving, once a month, a "Notice of Refusal of Orders" even tho I've never ordered anything and never will. They're still saying I owe $17.74 and have been sent seven reminders so cannot order anything else - as if I would! Since I wrote the above, I've emailed again and tried to call but my calls are electronically forwarded to never-never land. I've written two more letters so no idea where they went either. In case anyone wonders, this outlaw outfit is run by Seventh Day Adventist. I'm hoping that pretty soon they'll tire of aggravating me and find another sucker! Ya'll take care!
UPDATE: This is an after-thought. I can't help but wonder at all the people who have given these jerks four stars. What kind of kick-back are they getting? Are they being PAID to write those reviews? Obviously they're not dealing with the same idiots that I am. Just my opinion...

Guideposts used to be a really great magazine. Whether it was in the time just after World War Two or in the 80s or 90s, it could be counted on to provide genuine human stories of courage, difficulty and hope. I'm not sure what happened--maybe it became more commercial (there are so many ads even though it's a non-profit) or maybe the editorship changed for the worse--but today the stories are sappy, more overtly evangelical and just not as good. Worse still, you can't order back issues to get the good stuff. I'd skip Guideposts today.