The company is generally well-regarded for its high-quality gardening products, particularly those made from cedar and the new maintenance-free vinyl options. Customers appreciate the straightforward assembly process and the aesthetic appeal of the items. A significant strength lies in the company's customer service, with prompt responses and effective resolutions to issues, such as product defects. However, there are occasional concerns regarding specific product durability. Overall, the positive feedback on product quality and customer support suggests a strong reputation, bolstered by customer loyalty and recommendations.
This summary is generated by AI, based on text from customer reviews
This company makes gardening beds and similar products, primarily of cedar but has recently added a maintenance free line made from vinyl lumber. Started using their products when we enlarged our screened in lanai several years ago. Have several elevated garden beds and planters that we purchased at Home Depot, Target and direct from their site. Products come disassembled but instructions are straightforward and assembly is easy. Had one issue with an elevated garden bed leg. It literally split along the grain of the wood. Contacted them and they immediately sent a replacement leg. Customer service is excellent and their products are top of the line for rustic gardening pieces and we have made additional purchases solely because of this. Definitely would recommend this company to anyone in the market for gardening fixtures.