From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything ok. Car was in good condition, fuel consumption was pleasantly low.
Good - as expected - and this is painful that there is a limit to how many words you have to write.
Hi John,
Thank you for your five-star review.
We are delighted that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had an issue with my UK credit card. Managed to find a solution and resolve the issue.
Hi Shoaib P,
Thank you for your five-star review.
It is great news that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Professional service, fast, friendly and efficient!
Nice gesture to check next day to make sure all was well.
Good car, no damage and everything working.
Quick return procedure. All in all perfect. Will definitely use Green Motion again
Hi,
Thank you for your five-star review.
We are extremely pleased that you had a perfect rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy-going in pick up and drop off. Trust in returning the deposit.
Hi Atef M,
Thank you for your four-star review.
We are delighted that you found Green Motion to be a trustworthy car rental company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Väga kiire ja lihtne. Autoparkla on 5 minuti käigu kaugusel
Hi Raivo,
Thank you for your five-star review.
It is fantastic to hear that you had a quick and easy rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We really enjoyed the service and a car. We will use it in future
Hi Jaroslaw R,
Thank you for your five-star review.
We are delighted that you received great service from our Green Motion team and that you found your car to be good.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great selection of vehicles, At excellent rates. Particularly liked the upgrade option to add extra km.
Hi Tracey,
Thank you for your five-star review.
We are very happy that you found our Green Motion bigger vehicles to be the best value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Vriendelijke mevrouw van Green Motion; alles is vlot verlopen, auto mocht wel iets netto
Hi Patrick,
Thank you for your five-star review.
We are delighted that you had a smooth rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It's near the airport. The staff is very effective and polite. The car was ok and clean. The price was good and we got the deposite back at once we had delivered. Wewill rent again in may.
Hi Lars L,
Thank you for your five-star review.
It is great to hear that you wish to rent with Green Motion again and that you found our team to be effective and polite.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We rented from Greenmotion for about me month. The car was perfect for the two of us. It was very reliable. If we had any issues Greenmotion staff helped us all the way. Would definitely recommend and rent from them again.
Hi Sandro,
Thank you for your five-star review.
We are delighted that you find Green Motion to be an awesome company, which you recommend and wish to rent with again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Green Motion offered us a very enjoyable rental experience. They provided a reliable vehicle at a very reasonable cost. Their shuttle service to and from the Rome airport was prompt and comfortable. I would definitely rent from Green Motion again.
Szuper csendes, gyors, tiszta autó, nagyon jó várakozási idő, szuper kedves kísérő. 10-es fokozat
Hi Levi,
Thank you for your five-star review.
We are thrilled that you rate Green Motion a ten.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a VW Golf in Rome...with shuttle service from and to the airport! Very nice and kind people! Perfect Car to travel around!Every Euro worth it!
Hi Carsten,
Thank you for your five-star review.
It is fantastic to hear that you found our Green Motion team to be very nice and kind people.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff excellent on arrival at airport for pick up, handing over of car at office, and shuttle bus back to airport!
Hi Laura,
Thank you for your five-star review.
We are thrilled that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Wir mieteten das Auto in der Nebensaison. Der Shuttle vom Flughafen zur Autovermietung lief einwandfrei; die Autoübergabe wurde zügig durchgeführt; alles Bestens.
Die Rückgabe des Autos war auch entspannt; das Auto wurde angeschaut, Tankstand geprüft - das war's.
Hi Manfred T,
Thank you for your five-star review.
It is great to hear that you found Green Motion to be a flawlessly run company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The welcome, airport pickup, collecting and dropping off the car was very good. The only slight let down was having a few problems with the car but nothing major.
Hi Donald,
Thank you for your five-star review.
We are extremely pleased that you found our Green Motion team to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Then I gave back the car in Larnaca manager found fuel level less than possible.But I did not think so, because it was electronic fuel indicator. As a result I payed additional 15 euro.
Hi Suvuov O,
Thank you for your four-star review.
It is great to hear that you had a rather good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Average customer experience, attitude is "you need us".
Hi Johannes,
Thank you for your review.
We truly appreciate your three-stars, but would like to know how we can improve for the future. If you have any feedback for us, please feel free to reach out to us using the form at www.greenmotion.com/contact.
Thank you for your assistance. We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We were picked up promptly and taken to the office. The agent was fast and friendly and we were soon on our way. Car worked well and was a good value. Check in was fast and we were on our way back to the airport.
Hi Richard,
Thank you for your five-star review.
We are very pleased that you had a fast rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I completed the on line booking this gave me a very smooth handover. The only problem the car was not very clean had to be taken away to be cleaned, this delayed us but not for long, car was excellent. Thank you
Hi Simon,
Thank you for your five-star review.
It is great news that you have once again chosen Green Motion for your rental needs and that you had good service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maria-Theresia,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.