Overview
GreenMotion has a rating of 4.4 stars from 1,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreenMotion most frequently mention friendly staff, customer service and good experience. GreenMotion ranks 4th among Car Rental sites.
Instant Feedback
Excellent rental experience and good staff
Fast ve amazing
Car ready, clean, easy access, very friendly personal. Anytime again!
Hi Karl,
Thank you for your five-star review.
We love that you had a perfect experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very simple to pick-up, everything was good service and easy
Hi Alberto,
Thank you for your five-star review.
We are really pleased that you received good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
They kept the office open late for my delayed flight, super helpful, great service.
Hi C B.
Thank you for your five-star review.
We are really pleased that you received excellent customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Professional and very friendly staff. The pickup and return the car happens very fast
Hi Zeljko P.
Thank you for your five-star review.
We are really pleased that you found our team to be professional and very friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
What to say?...Just perfect! Very friendly staff on the Desk. Actualy Not easy to find a perfekt rental Company but Green Motion is just perfect
Polite staff. Prompt service. We will definitely prefer the company again
Hi Vasileios,
Thank you for your five-star review.
We are delighted to hear that you had a perfect experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy to book,contact,clean cars,efficient and friendly guys
Hi David,
Thank you for your five-star review.
It is amazing to hear that you find our service to be reliable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Close proximity to Birmingham airport. Simple formalities
Hi Kamil,
Thank you for your five-star review.
It is fantastic to know that you liked the rental vehicle and that you received super fast service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I've been enquiring about my deposit but I don't get any positive feedback,
Hi Thabani,
Thank you for your review.
We are truly sorry to hear that you are still waiting for the return of your deposit.
I can confirm that security deposits are automatically released by Green Motion on the last day of your rental after it has been established that the rental vehicle has been returned in the same condition as it was provided, and there are no further outstanding charges.
Please visit https://greenmotion.com/terms and select the country you rented from to see the deposit information which will advise the general timeframe that you can expect for the release of the deposit.
Whilst in most cases this is available again within 10 working days, unfortunately, this can take up to 30 days depending on the bank that you use. We suggest that you contact your bank as they may be able to speed this process up for you.
Green Motion's policy is to use pre-authorised transactions for our security deposits, which ring-fence the amount within your account, not charge it. This pre-authorised transaction will allow us to make charges if necessary at the end of the rental, but unless this occurs no money will leave your account. Due to the nature of this transaction, the release of these funds may not show on your bank statement as a separate transaction. If you believe that you have been charged your security deposit, please contact your bank and ask them to provide proof of the transaction as a charge on the first day of your rental so that we can look further into this for you.
If this amount is still not available in your account after 30 days from the last day of your rental, please contact us at escalation@cs.greenmotion.com.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Excellent no problems we have used green motion rentals more than 3 times every time the service we get from green motion is better and better
Keep up the good work guys
Thank you
Hi Ramazan,
Thank you for your five-star review.
It is fantastic to hear that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good value for money. Friendly staff and easy pick up and drop off process.
Hi Georgios,
Thank you for your five-star review.
It is fantastic to hear that you received great service from our friendly team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff at Paisley were very professional when dealing with my creditcard issue. My credirt carde was declined causing me a three hour delay to my journey. The staff offered me the use of wifi and kept me warm whilst I wrangled with Barclaycard to discover what had gone wrong and resolved the problem. Only significant criticism was that the bus that collected form the airport could have easily given customer a ride to the local railway station.
Hi Dean,
Thank you for your five-star review.
It is fantastic to hear that our team were able to assist you with your credit card issue.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have used Green Motion 3 times now. No1 for value. Transport from the airport a very short distance to Green Motion was excellent.
Hi Craig,
Thank you for your five-star review.
We are thrilled that you found us to be great value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
ON arrival at the air terminal I called the number for Green Motion. I walked into the car park and the helpful driver was waiting to convey me the very short distance to their premises. I was seen right away and after the short preliminaries my car was waiting for me. I had the car for a week and on returning it to them without any fuss was conveyed back the short distance to the terminal by the same driver. Absolutely no problem or fuss.
Great prices compared to competitors, fast pick up and drop off. I can only suggest.
Hi Mark,
Thank you for your five-star review.
We are really pleased to hear that you found our prices to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was a nice car for a good price! We will book here anytime again!
Hi Tillmann J.
Thank you for your five-star review.
We are delighted that you liked the rental vehicle and our prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hired manual, got auto, a nice Toyota.
Lot of extra insurance offered, but I drive without any self part reduction all year around in Norway, so I always do the same with rental car..
Hi Paal H,
Thank you for your four-star review.
We are extremely happy that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was asked if I wanted to pay for a Sun Pass, I said yes as I'm not from FL and wasn't sure if it would be traveling thru tolls or not. After I returned home from my visit I was informed all tolls we open. I called to ask and I was told I asked for it because he had my signature. Yes, I did sign for it. But I didn't know I didn't need it. He refused to issue me a refund.
Hi Tina,
Thank you for taking the time to review us.
We are very sorry to hear that you experienced these issues when renting with us. In order for us to look into this for you, we kindly ask that you contact us by emailing us at ics@cs.greenmotion.com
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
From booking, to renting and returning, everything very easy and quick. Super customer service, if there are any problems, you just have to call the hotline, and you get right away an answer! I would book definitely again Greenmotion!
Hi Hannah,
Thank you for your five-star review.
We love that everything was perfect with your rental experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service, straight forward pick up and drop off, even gave us an upgrade car!
Hi Donal,
Thank you for your five-star review.
We are thrilled that you enjoyed an upgrade during your recent rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I recently rented a car from Green motion, and I had an outstanding experience. The staff was incredibly professional, friendly.
The car was in perfect condition—clean, well-maintained, and exactly as described in the booking.
Returning the car was just as easy, with quick check-in and no unnecessary delays. I truly appreciate the excellent customer service and will definitely rent from them again in the future. Highly recommended!
Hi Rachid,
Thank you for your five-star review.
It is fantastic to know that you had an outstanding experience with our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Omer,
Thank you for your five-star review.
It is brilliant to know that you had an excellent rental experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.