From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ok - nothing to describe, nothing to describe, nothing to describe, nothing to describe, nothing to describe, nothing to describe, nothing to describe
Excellent from A to Z.
The staff was so friendly and helpful, it was the first time but absolutely not the last. I highly recommend it.
Hi Mahran O,
Thank you for your five-star review.
It is great to hear that you found Green Motion a trustworthy company and that you highly recommend us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Friendly and efficient.
No hassle.
All things were sorted quickly.
Hi David,
Thank you for your five-star review.
We are delighted that you found Green Motion to be top and our team to be friendly and efficient.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Am Flughafen wurde ich gleich abgeholt ohne lange warten zu müssen. Kurz danach Fahrzeugübernahme mit sehr freundlicher Beratung.
Bei der Rückgabe auch problemlos und freundlich!
Hi Yvonne,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Rented from Green Motion as needed a rental close to Heathrow after staying a few nights in London without a car. Nice vehicle choices, new models, came straight out of the carwash so very clean.
Unlimited mileage was useful.
Best way to get there was Bolt/Uber/Taxi as public transport connections not great. After returning the vehicle, we took the airport bus from the hotel forecourt.
And when I say hotel, it is a hotel no more, but a high security asylum facility with no access to Green Motion customers! Nothing to worry about, just to be aware.
Hi Chris,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs and appreciated our selection of vehicles.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good, what more can I say. It does not suck. I found a suitable car from the webpage.
Hi Neeme P,
Thank you for your five-star review.
It is great to here that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything was good. The only downside was the pickup time which was rather slow. The car was fine. Clean and as described. Not to far from pick up to walk to airport.
Hi Ian,
Thank you for your five-star review.
It is great that you found our Green Motion car to be good and our prices to be reasonable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff at Green Motion in Horley were fantastic. Very helpful. The whole process was quick and easy. Will rent again.
Hi Kristine,
Thank you for your five-star review.
It is brilliant to hear that you received amazing customer services from our team at Green Motion Horley.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff were great both on collection and the return of the car. Everything went smoothly and we will be using them the next time we are in East Midlands airport.
Hi Valerie,
Thank you for your five-star review.
We are delighted to hear that everything went smoothly with your rental at Green Motion East Midlands.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Collection from the airport to the car pick up point was fairly straight forward.
Customer service was great for both pick and drop off.
Excellent modern car choices, all in great condition.
Hi Andreas,
Thank you for your five-star review.
We are really pleased to hear that you had an excellent rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Dispite all the negatives comments I choose to rent from Green Motion and glad that I did. Gave me a great MG car, pick up was fact and so was drop off.
Location of the Heathrow rental makes it quick to get on the M4 -- no driving into the heard of Heathrow.
Only down side is the walk from office to pick up and the Hoppa bus from the airport takes a while.
But over all, great experience and i will use them again
Hi Aileen,
Thank you for your five-star review.
We are thrilled that you had a great experience renting with Green Motion and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Had an incident and the personnel were very supportive in solving a difficult assistance issue - great result. Insurance coverture very good.
Hi Marti L,
Thank you for your five-star review.
We are delighted that you found our Green Motion team to be helpful and supportive.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Aluguei uma viatura peugeot 5008 por cinco dias através de um site de aluguer. Quando cheguei à Green motion fis umas alterações, subscrevi seguro total isto tudo feito em 15/20 minutos. A funcionária foi excelente, simpatica e explicou bem os termos do contrato. Na devolução tambem nao tive qualquer problema e foi extremamente rápido. Recomendo
Hi Ricardo,
Thank you for your five-star review.
We are thrilled that you recommend Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good advice and helpful. Only disappointment was the fact we had to pay for insurance that we had already purchased and didn't need to.
Hi Dennis Y,
Thank you for your five-star review.
We are thrilled that you received very helpful and friendly customer service from our Green Motion team. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
After a long day, it was very refreshing to be treated in a professional manner. All the staff we met were lovely.
Very professional and friendly service, I will use them in the future.
Hi Adam,
Thank you for your five-star review.
We are thrilled that you had a quick and efficient rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bon accueil. Les équipes GreenMotion sont à l'écoute des clients.
Le véhicule correspondait à la réservation
La restitution du véhicule était rapide et sans mauvaises surprises
La navette gratuite entre l'aéroport et le garage est pratique
Hi Guy,
Thank you for your five-star review.
It is great news that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picked up a car from the Cape Town depot which is a little Uber ride from the cruise terminal. The rep Gary? Said he could have dropped the car off at the terminal for us which is good to know. Great day driving the Cape and met him to drop off at the terminal. Really good communication and a nice little Polo for good price.
Hi Rob,
Thank you for your five-star review.
It is great to hear that you received a good car and good service from Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hired a Polo off a cruise ship for a day driving around the Cape. Great way of doing it. Picked up at depot but Gary advised we could have been met at the cruise terminal. Really helpful guy Good car and lovely day driving 163kms around seeing all the sights for a fraction of the cruise excursion costs. Dropped off at the terminal with no hassle handover. Thoroughly recommend.
Very satisfied with my rental car and service provided. Will definitely use again
Hi Michael,
Thank you for your five-star review.
It is great to hear that you received excellent service from our Green Motion team and found us to be excellent value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Brza i nekomplicirana usluga. Auto bezprijekorno čisto. Rado sam preporučila i drugima.
Hi Natalija C,
Thank you for your five-star review.
We are delighted that you found Green Motion to be safe, fast and competent.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Dobila sam skoro nov auto, a usluga je bila jako brza i nekomplicirana. Transfer od aerodroma do poslovnice i vozač 👍🏻. Cijena isto tako jako prihvatljiva. Zelena karta nije inkluzivna u cijenu i mislim da je malo preskupa.
I used the car not good it old i complete fast and important..
Hi Fawaz A,
Thank you for your five-star review.
We are very happy that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pawel W,
Thank you for your five-star review.
We are extremely pleased that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.