GreenMotionReviews 2,340

On the first lease day I got yellow warning light. I had a problem with my right back tyre of the car Renault Megane. I contacted couple of times the lease contact service and Renault service came within one hour. They could not hel because it s the tyre there was inflated small balloon. Renault tecnical service reported to Customer service of Green Motion. Technical service clarified and recommended not to drive the car. I asked leasing service to change this car and contacted 10 times but unfortunately nobody is going to solve this problem. I paid for the Full casco insurance and the leasing costs. After 6 hours waiting I am sad due to lack of service and Greenmotion can not help to fix this problem.

Good day

We made a reservation for a car, reservation number WOS-**************. On the official website of green motion. The reservation was confirmed. At 11:00 we were at the green motion counter at the airport. There was no representative at the counter. The contact number indicated in the reservation did not answer, we called several times. We went to the next window to the AVIS representative. She said that she would call the representative. He picked up the phone and said that there were no cars, and this was some kind of mistake, asked to cancel the reservation. We explained that we needed a car, and if we canceled the reservation, the deposit would be written off. The representative said he would cancel the order. The fact of presence at this time can be confirmed by the Avis representative, and the cameras at the airport. There is no cancellation yet, and no refund either. There is no communication, and if there are no cars, for what reason is the reservation made?

All's good with the car rental, as usual with GreenMotion. Pick-up and return go smoothly.
I don't always get the car I 'ordered' on the website, though as they say, it's equivalent, and the price is as posted. Not a big deal. And the cars seem to be new models, always in good shape.
One issue I have with these 'new' models though is that they become more 'electronic' by the day.
One example with my latest - Dacia - was the radio, which wasn't even a radio, with dial/knobs, not even digital tuner, but was on the stick on the steering wheel.
I don't appreciate all this new electronic controls, I don't have a hour to sit in the parking lot trying to figure out how to even turn on the radio, or change stations... or to work the air conditioning, and once on the road am afraid to touch anything for fear of the car shutting down and not being able to restart it.
These electronics are really getting to be out of hand.
This model though handled well, good pickup...

Anyway, once on the road all was Ok. Though I didn't touch the radio again, or anything else. Had it only for a day so viss bija kartiba. All Ok.

BEWARE! This seems like a type of scam company. You get lured with cheap rental price and then they want you to take out their insurance, you have to prove you have insurance they then want to take a copy of passport and driving license info and then put a holding charge of $2,500 on your cc, even though you can prove you have full insurance. Short staffed and rude and locations are a nightmare, waited over two hours for the bus and in line at London Gatwick and then thr next stage of the scam is to find something tiny on the car that can't be captured on a photo and tell you that you have to pay for it and money will be debited from your CC, even though you have photos to prove the small scratch on the hubcap was there at pick up! Please for your sanity stay away from using this rip off company! IF YOU DO USE THEM, FILM THEM AT PICK UP AND DROP OFF AND TAKE LOTS OF DETAILED PHOTOS! I've contacted Martin Lewis and the head of Expedia whom I booked the car through!

Have used Green Motion twice in the past couple of months for both long and short term hire. Easy to use Green Motion app, competitive pricing, clear email instructions. Professional, polite team - nice to have human interaction for pick up and drop off. Great central London location - this is unusual. Hussam did a great job trying to upsell me a free upgrade, cheap petrol, new car etc but failed to convince me with his charms. In the end, he still gave a free upgrade and a new car despite my protests to keep things simple. With such nice guys who recognize a returning customer, guess I have no choice but to return again.

Her zaman kullandığım bir bayii bir sorun yaşamadım güzel bir deneyimdi

Easy booking process with appreciated support. Thanks a lot

Friendly always helpful advise what is the best option for you and explain it well

Please refer to my Google review and email of today's date. You allowed me to book a car for the same day but clearly your service providers need 24 hours notice. To call you amateurs would be a compliment to the way you do business.

Ritz was great, very friendly and gave me a very good car.
All went smoothly, I would definitely use them again in the future.