From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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From the moment I arrived, the GreenMotion team was welcoming and efficient. I was a bit worried at first because a tire warning light appeared on the dashboard, but the staff reacted quickly and professionally. They checked the vehicle immediately, reassured me that everything was fine, and made the necessary adjustment.
The vehicle and the service were great. The pickup at the airport was easy, and the transport to the site for the car was fine. The vehicle was clean and worked well. Best value for a rental car ever!
Hi Robert B,
Thank you for your four-star review.
We are delighted that you found Green Motion to be great value for rental cars.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Another great rental from the GreenMotion Team at Birmingham Intl Airport; prompt service collecting and returning the vehicle, nice vehicle, no nonsense.
Car was awesome and service provided at the time of pick and drop was excellent
Hi Yashpal P,
Thank you for your five-star review.
We are delighted that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
La experiencia fue muy buena, y en breve estaré por ahí alquilando otro 🚗, 😁
Hi Maria A,
Thank you for your five-star review.
We are thrilled that you had a very good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything was okay, the Car took us to nice beaches and places.
Hi Ralph K,
Thank you for your five-star review.
We are thrilled that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good experience dealing with Greenmotion. No issues. Will hire again.
Hi P G,
Thank you for your four-star review.
It is amazing to know that you received good customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Always good and very helpful to our family. Highly recommended
Hi Timothy,
Thank you for your five-star review.
We are delighted that you had a fab rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Superb value for money and great customer service. The vehicle we received was perfect for our needs
Hi Matthew,
Thank you for your five-star review.
It is brilliant to know that you received great customer service from our team and that the rental vehicle was perfect for your needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick pickup and drop-off, with vehicle well presented and ready to go.
Hi Marcus,
Thank you for your five-star review.
We are delighted that you found the vehicle to be well presented.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good service from the Greenmotion staff at Kaunas airport, and easy handling in both receiving and deliver the car.
Hi Anders,
Thank you for your five-star review.
It is amazing to know that you received very good service from our team at Green Motion Kaunas.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
No end of hire inspections required with premium plus insurance, piece of mind assured.
Hi Simon,
Thank you for your five-star review.
We are thrilled that you had a trouble-free rental with our Premium Plus product.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff were friendly, polite and efficient. Thank you for the good service.
Hi Gavin S,
Thank you for your five-star review.
We are delighted that you once again chose Green Motion for your rental needs and that you are a satisfied Green Motion customer.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent.helpful staff, easy to find and the car was in very clean and in good condition.really does do what it says on the tin!
Hi Paul,
Thank you for your five-star review.
It is fantastic to know that you find our team to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles komplett reibungslos funktioniert. Von der Buchung über die Abholung bis hin zur Rückgabe. Super freundliches und kompetentes Personal!
Hi Hugo,
Thank you for your five-star review.
We love that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It was perfect, just the smell of cleaning produce was a little strong
Hi Jerome,
Thank you for your five-star review.
It is amazing to know that you had a perfect rental with us and we appreciate your feedback on our vehicle cleaning process.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Although I choose Green Motion for the lowest price, the service was great when I encountered a problem. I was charged twice by Regus, a parking management company, for unknowingly exceeding by 20 mins a parking duration limit. In addition, that same company on line payment process was not working properly, and the parking charges started to increase. Green Motion responded the same day to my email informing them of the issues and asking for help. They promptly addressed the issues with the parking management company and solved them. I was half expecting a long struggle and I am relieved it was not so.
Hi Pascale,
Thank you for your five-star review.
We are really pleased that our team were able to address the problem you had with the parking management company promptly for you.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Herşey mükemmeldi çalışanların ilgisi olsun yardımı olsun birdaha araba kiralarsam çalışanlar sayesinde olur.
Hi Mehmet,
Thank you for your five-star review.
It is amazing to know that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fantastic service from Imran at GreenMotion. The whole experience was faultless and I had my car within 10 minutes after arrival. Definitely recommend to anyone who is looking to hire.
Hi Riaz,
Thank you for your five-star review.
We are thrilled that you had a faultless experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ich bin mit der Kundenbetreuung sehr zufrieden.
Die Fahrzeuge sind neu, gepflegt und in einwandfreiem Zustand.
Ich würde die Vermietung jedem weiterempfehlen!
Hi Pull,
Thank you for your five-star review.
It is amazing to know that you like our rental vehicles.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sanaa B,
Thank you for your five-star review.
We are thrilled that you had a smooth experience renting with Green Motion and that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.