Green Man Gaming

They sold me a code for the wrong country then refused to refund it. Very poor business practices. Buyer beware!

It seems every big game that has pre-orders they have a 25% off deal for it. Service is good they have a very fast download client, but as most games are steam games they are downloaded there.

I got an already used key, and I thought I was scammed. I got a refund though and I'm willing to trust this store in the future.

AVOID! No REFUNDS! They do not warn or tell you about this policy. AVOID! No REFUNDS! They do not warn or tell you about this policy before ordering.

I originally loved their website as they often have great deals on things. Around the time when Dead Island came out, I found their website and opted to purchase the game from them. Had no issues with getting my purchase redeemed and I was up and playing on the release day.

Over the years they've done time-exclusive sales, events, and even time-exclusive freebies on their website. However, they've always had trouble in communicating this to their audience. As a result, I would often miss opportunities simply because I didn't even know there were opportunities. Even having been opted into their emails, I would receive it delayed, and therefore by the time I was at a position to look into it given that it's usually coming to me when I am working, the time-exclusive item or sale was over.

As a result of this constant issue, I ultimate decided to stop using the platform. At some point I tried to opt-out of email communications, but their unsubscribe requires me to log into the account to opt-out, which should not be a thing. I should be able to opt-out from a button press. I tried to log in, but it seems my credentials were changed. I tried to reset my password, but it never works and I am never able to get into my account. I've tried to reach out to their support, but I either get told that I need to log into the account to unsubscribe or I get told to use the password reset, which doesn't work. I've asked them multiple times to stop sending me email, and at this point I have filed complaints with all of the relevant channels and have marked them as spam in my inbox. I still receive their emails after all of the effort trying not to, and it's disappointing to see them go down the spam route as they were a really great service. Still has good prices and maybe one day I will be interested in what they have to offer, but I would rather support channels that actually listen.

Edit: I've tried calling and emailing them to remove my subscription. I was actually told to end my life. Seeking legal options.

Edit 2: They are now committing illegal advertising practices by sending "order confirmations" as emails that are not order confirmations; a federal offense.