GreatMats has a rating of 4.85 stars from 5,690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GreatMats most frequently mention customer service, free shipping, and home gym. GreatMats ranks 1st among Fitness Equipment sites.
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Hands down best mats I have ever trained on and I have trained on many. They are supportive but give at the same time and allow for full rotation while kicking with shoes or not, and even when sweaty. Great experience, awesome product, thank you
Around 3.5 years after I installed new dog agility mats for indoor use the color is coming out of the mats onto my dogs' paws, training equipment, etc. When I called customer service they kindly reminded me that it was past the one year warranty and that the color problem meant the mats were worn out. Worn out after 3.5 years of light use?!? DO NOT BUY!
Hands down best mats I have ever trained on and I have trained on many. They are supportive but give at the same time and allow for full rotation while kicking with shoes or not, and even when sweaty.
Great experience, awesome product, thank you
We purchased these to cushion our feet while in a 10x10 event tent. They look great and we are happy with them.
Everything went great with ordering and delivery. Will be ordering through this company again.
The mats fit together perfectly and work as expected.
No problems. Easy order. Easy delivery...
A great experience dealing with customer service who happily supplied us with color samples and assisted with our order. The nats shipped quickly and are great quality- exactly what I wanted and expected.
Great product and great delivery, thank you very much.
Around 3.5 years after I installed new dog agility mats for indoor use the color is coming out of the mats onto my dogs' paws, training equipment, etc.
When I called customer service they kindly reminded me that it was past the one year warranty and that the color problem meant the mats were worn out.
Worn out after 3.5 years of light use?!?
DO NOT BUY!
Was good but you guys killed me in taxes, first it was a lower price then next thing I knew, it jumped up $20+, I would give a better review if someone contacted me about a small discount on my order. I'm just a disabled veteran that wants to find happiness in comfort of his own home gym with some new flooring from my good ole pals at great mats.com
My sales rep Eric sent samples and followed up. He did a great job! I also thought it would be 2 weeks for delivery but received them in days. I also love the product!
ordered other tiles, so slippery could not use for anything - not as advertised. i put these down on floor - and then learned how bad they were.... now you indicate cannot return. i ordered the new ones anyway - but hope you can find a way to accept a return of inferior product that i wasted $300+ on...... Scott
If I had any criticism at all, it would be that for some weird reason my mats are a little slippery on one side versus the other side. I got black and red 1 inch mats and the black side is actually slippery. However I know with a little time it goes away so yeah amazing mats, amazing experience. Thank you greatmats
Products used:
One inch karate mats ordered 120 mats
Ws have actually ordered this mat twice for my grandson so he can have one at home and one at my house. The mat is great quality & folds up easily for storage. It ships really nicely and well protected. We would definitely order again!
Even though the video advises you can choose from six(6) colors; the only color offered in that color section was black.
I wanted black w/blue.
Mats look great... arrived on time and looked exactly as posted on website.
Recieved the gym flooring in a timely manner and the customer service through chat was amazing. I messaged them to ask questions about the installation process and how is best, they were very responsive and walked me through all of it. Thank you!
Products used:
Gym flooring
The foam flooring mats were easy to install and it looks great! I'm so glad I found this business!
Before ordering I worked with Angie via email. She was very helpful. My online experience was great. The price for the Marley seems reasonable; the shipping not so much. That being said, from all my experience shipping packages, that's just the way it is! I'm looking forward to receiving the Marley so I can begin practice at home. Who knows when dance classes will resume (sigh)?! Stay safe, be well!!!
Typical online buying experience through a third party. Greatmats doesn't take any responsibility for anything if something goes wrong, so hope for the best! If the transaction goes smooth and the delivery isn't damaged, this will be a success. Until then, the terms you must agree to look and feel a bit daunting.
Lots of great information for first time buyers on the website about the tumbling mats. Live people pick up when you call customer service. hope the quality of the mat turns out to be as great as my experience so far, especially because it is a lot more money than the comparable products on other sites. This seems like a superior product (from the description and Great Mats sounds like a pro, niche company so thought it deserves my business. Plus made in the USA!!)
I found the website easy to use, the ordering painless, the shipping prompt, and the product met my expectations. No complaints.
The mats seem to be great - They arrived on time - They were easy to fit together perfectly - They seem to be the right amount of protection for what we needed
First time user of this site. We shall see how this all ends. Have a nice day. Charged for whole box of tiles only needed one.
I was hoping to get 5 purple squares with my order. However, you are out of stock. This is for a classroom in an elementary school.
Asked for a quote and never received on from the sales person... Went ahead and ordered online, bypassing any customer service or sales person... I wonder if they took down my e-mail properly and failed to follow up...