business logo of GreatMats

GreatMats

How would you rate GreatMats?
grey star
grey star
grey star
grey star
grey star
Trudys M.
0 reviews
0 helpful votes
Follow Trudys M.
Unfollow Trudys M.
Send Message
Share Review
Report Review

Easy to order, shipped quickly
July 24, 2018

Easy to order, shipped quickly. A little more cutting to put down than anticipated because the room was not square...I started in the center and worked out, so I had to cut along all wall edges. Looks nice, and feels nice underfoot. Would order again.

Date of experience: July 24, 2018
J R.
0 reviews
0 helpful votes
Follow J R.
Unfollow J R.
Send Message
Share Review
Report Review

Ordering was easy, delivery was prompt, item as described. We have a 900 sq foot finished apartment in basement that received some water damage & some of old carpet has been removed. Have put mats in small storage area & are trying to decide whether or not this 70 plus year old is up to putting mats in entire basement. Think this is a great product!

Date of experience: June 27, 2019
Kathryn A.
0 reviews
0 helpful votes
Follow Kathryn A.
Unfollow Kathryn A.
Send Message
Share Review
Report Review

I followed up with Great Mats several weeks after placing the order as there was no communication or shipping date planned. I believe the manufacturer quickly completed my order after that call - the jagged edges on both small mats could have been more carefully guided with the cutting tool. The mats have a nice anti-fatigue strip glued on the back to cushion the feet while standing at the sink.

Thank you.

Date of experience: March 10, 2016
Dr A.
0 reviews
0 helpful votes
Follow Dr A.
Unfollow Dr A.
Send Message
Share Review
Report Review

The order was perfect and price is good, the mats are great!

Only problem was the delivery company. They shipped 36 mats weighting 100 lb each without proper tools or equipment to remove them from the truck. I had to drag each mat one by one into my building, it took 2 hours to move 3600 lb! ( Luckily my hobby is weight lifting)...

Date of experience: March 21, 2018
brian G.
0 reviews
0 helpful votes
Follow brian G.
Unfollow brian G.
Send Message
Share Review
Report Review

I made several contacts by phone (left messages) and by email to try to obtain samples as advertised. I even left a message stating exactly what samples I wanted with the address but no response. I was never able to talk with anyone or get samples. This occurred over a period of two months. Finally just ordered and hoped for the best. Terrible customer service.

Date of experience: September 23, 2020
Craig R.
0 reviews
0 helpful votes
Follow Craig R.
Unfollow Craig R.
Send Message
Share Review
Report Review

Had some initial questions on inventory, Joanne was at the ready when I called and helped make sure order was complete and not duplicated.

Haven't installed product yet but it looks good and I expect that it will work well.

Date of experience: March 19, 2017
Ben B.
0 reviews
0 helpful votes
Follow Ben B.
Unfollow Ben B.
Send Message
Share Review
Report Review

I called and talked to Joanne Schmidt about your products. She was very helpful, sent me three samples. I am placing this order based on one of the samples she sent, the light wood/reversible. These mats will be installed in a small camper. I ordered a few extra to meet the free shipping amount. I'm sure as I go to camper rallies in the future, these mats will be a topic of conversation. If they help insulate the floor from the cold (We are heading for Maine and Canada in about a month.), I'm sure you will get several more orders.
I would appreciate the follow up a few days after the mats arrive to see how the installation went.
Thanks, Ben

Date of experience: March 21, 2019
Heidi K.
0 reviews
0 helpful votes
Follow Heidi K.
Unfollow Heidi K.
Send Message
Share Review
Report Review

Frustrated with the log-in and purchasing process. However the item shipped very quickly. It hasn't been installed yet (almost 600 sq. Ft.) but it is exactly as I expected and I am assuming it will be a great finished installation.

Date of experience: May 8, 2016
Cristine S.
0 reviews
0 helpful votes
Follow Cristine S.
Unfollow Cristine S.
Send Message
Share Review
Report Review

I've ordered before to make a dance floor for my daughter, and your staff was so helpful. We're now ordering some additional pieces to Make it larger, and your site was so easy that we could place our order without assistance. Looking forward to getting them soon.

Date of experience: April 29, 2020
Mike W.
0 reviews
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Send Message
Share Review
Report Review

Great experience so far
December 6, 2017

Great experience so far. I was sent 2 samples to help me decide which mat I wanted. They came several days sooner then expected. Hopefully my order will come just as fast.

The mats arrived fast as hoped and they are great. They set up easy and should work just fine. Great experience. Thank you Greatmats!

Date of experience: December 6, 2017
PHolland Z.
0 reviews
0 helpful votes
Follow PHolland Z.
Unfollow PHolland Z.
Send Message
Share Review
Report Review

So far the shopping has been easy
April 3, 2017

So far the shopping has been easy - hope delivery is just as easy and fast! Received mats Friday and installed them on Saturday...definitely an upgrade from my old flooring and home gym is now rocking!

Date of experience: April 3, 2017
Carl R.
0 reviews
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Send Message
Share Review
Report Review

Easy order process, we used the mats for a pad underneath a bounce house we have in the basement on the cement floor until weather permits outside playing again. My daughter assembled it. Works great!

Date of experience: November 17, 2017
Keith S.
0 reviews
0 helpful votes
Follow Keith S.
Unfollow Keith S.
Send Message
Share Review
Report Review

Order process well presented, easy to use web interface. Product is a good, solid strong rubber mat for fitness equipment.

As a note, this black mat shows dirt very well. My application is for use in a residential garage, and the clean black mat quickly had shoe prints everywhere. This might be better used indoors.

Date of experience: January 31, 2018
TBH N.
0 reviews
0 helpful votes
Follow TBH N.
Unfollow TBH N.
Send Message
Share Review
Report Review

Overall, great service, and quality of tiles were spot on. We received more interlocking tiles than needed for our deck. However, those extra tiles were used elsewhere. Definitely recommend greatmats!

Date of experience: March 29, 2020
Joel B.
0 reviews
0 helpful votes
Follow Joel B.
Unfollow Joel B.
Send Message
Share Review
Report Review

Wish I had a military or senior citizen discount. Retired USAF Master Sergeant, 68 years old in June. But I'm not too overly concerned as the product was well priced. Still waiting for the rain to stop so I can finish installation.

Date of experience: May 2, 2017
Kate K.
0 reviews
0 helpful votes
Follow Kate K.
Unfollow Kate K.
Send Message
Share Review
Report Review

I've ordered from your site before
May 3, 2018

I've ordered from your site before. Easy to navigate - and you get a new order! These mats are a lifesaver - or a leg saver. I'm an artist, on my feet all day painting and sculpting. Before the mats I would end the day in pain. The mats are cushion-y, well made, easy to assemble and the color I chose matches the beautiful stained concrete in my studio. So they look nice too!

Date of experience: May 3, 2018
Eldon H.
0 reviews
0 helpful votes
Follow Eldon H.
Unfollow Eldon H.
Send Message
Share Review
Report Review

Just received my first order and I'm extremely happy! Got the wife and kids surprise workout room almost done but shorted myself some tiles so had to order more. I hope I can get them before Christmas if possible. Highly recommend this company!

Date of experience: December 26, 2016
Patrisha R.
0 reviews
0 helpful votes
Follow Patrisha R.
Unfollow Patrisha R.
Send Message
Share Review
Report Review

I spoke with a representative on the phone and she was very helpful in directing me to which tiles would work best for my needs. I will let you know more after I actually get the tiles :)

I received the tiles and am very happy with them. The price was reasonable considering the quality; but, once shipping was added in... it did get a little pricey. However, I would definitely purchase again from this company. In fact, I plan on making another purchase once I hear back regarding a question that I have.

Date of experience: December 11, 2016
JB K.
0 reviews
0 helpful votes
Follow JB K.
Unfollow JB K.
Send Message
Share Review
Report Review

Simple website, easy ordering, free shipping and the lowest pricing. Easy to cut, the 4' x 10' rubber roll was a perfect addition to my cargo van floor, adding protection. The surface texture of the rubber has a pourous bite, a traction that helps prevents heavy boxes, even light metal items like levels or rulers from sliding around, a definite plus! I see other potential uses and will order again from greatmats.com

Date of experience: November 29, 2015
Ashley C.
0 reviews
0 helpful votes
Follow Ashley C.
Unfollow Ashley C.
Send Message
Share Review
Report Review

Website is user friendly
April 13, 2020

Website is user friendly. This is our first time to order and we're very impressed at how quickly we received our mat. My daughter loves it and has used it daily since we go it. I have already referred 5 other people to your website as we are very pleased with the quality of our mat. We will definitely order from you again!

Date of experience: April 13, 2020

Overview

GreatMats has a rating of 4.3 stars from 1,324 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 115th among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

Instant Feedback

3,536 reviews