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Grammarly

Overview

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+67
How would you rate Grammarly?
grey star
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Saudi Arabia
1 review
0 helpful votes
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So hopefully
October 5, 2020

I'm learning with Grammarly for everything in English.
Basic, professional, with friends or family.
I recommend to all

Date of experience: September 5, 2020
Minnesota
1 review
1 helpful vote
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Great experience
May 11, 2021

Grammarly is a helpful tool and I'm grateful it exists! Even contacting customer support was a good experience.

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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Grammarly
May 9, 2022

Thank you for the backup... it is a great relief to send properly written communications to all parties.

Date of experience: May 9, 2022
South Carolina
1 review
0 helpful votes
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Nice saves
June 17, 2021

Love Grammarly. In a fast-paced work environment, Grammarly has caught many errors that may have otherwise been missed.

Date of experience: June 17, 2021
Delaware
1 review
0 helpful votes
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Even skilled writers need a little help
February 10, 2022

Grammarly has made some lovely suggestions regarding clarity and has saved my assistant from publishing wonky email content.

Date of experience: February 10, 2022
India
0 reviews
0 helpful votes
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Great experience
January 2, 2022

Best application to correct your sentences and understanding nature of your sentence. I really love it thank you.

Date of experience: January 2, 2022
Anna Y. Grammarly Rep
over a year old

Hi Aniket,

We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.

Thank you,
Grammarly support team

Singapore
1 review
0 helpful votes
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Grammarly helps editing my report and makes my writing looks professional. We will subscribe the premium version soon.

Date of experience: November 27, 2020
India
1 review
0 helpful votes
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It works on all application and provides a very good experience. It doesn't work in the google forms.

Date of experience: June 27, 2021
Anna Y. Grammarly Rep
over a year old

Hi,

Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users’ feedback that allows us to continuously evolve.

We’ve forwarded your request to our product team so that they can take it into account when making future development plans.

Thanks again,
Grammarly support team

New York
1 review
0 helpful votes
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A great tool
April 7, 2024

This is always great to use for emails, spell check, and improving my writings, but sometimes its glitchy and can make un-human errors.

Date of experience: March 28, 2024
Anna Y. Grammarly Rep
over a year old

Hi Dylan,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced. We'd appreciate it if you could provide as many details as possible, as this will enable us to investigate the issue better.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Wisconsin
1 review
0 helpful votes
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.
April 25, 2022

It works as described. I like it for my school work. It has a fit when I'm just texting regular people this, and if be nice if talk to text worked

Date of experience: April 25, 2022
Anna Y. Grammarly Rep
over a year old

Hi Julianna,

We appreciate you taking the time to share your feedback with us. Your support means the world to us!

As for the voice typing feature request, could you please contact us at gram.ly/3zJAHbw and specify with which product exactly you'd love to use it: the Grammarly Editor, Grammarly for Windows and Mac, the Grammarly browser extension, the Grammarly Editor for Windows or Mac, Grammarly for Microsoft Office, Grammarly for Microsoft Word on Mac, or one of our mobile applications (Grammarly for iPhone, Grammarly for iPad, or Grammarly for Android)? We'd love to help you with this.

Thanks again,
Grammarly support team

California
1 review
0 helpful votes
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Great help
January 25, 2024

This is very helpful. I have also just recommended it to my partner's assistant. It will help them since her first language is not English.

Date of experience: January 25, 2024
Philippines
1 review
0 helpful votes
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Very satisfied
June 5, 2024

Gave me a very wonderful experienced to learned a lot of things in order to correct my mistakes very tha thankful to have experienced like this.

Date of experience: May 26, 2024
Canada
1 review
0 helpful votes
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Employment & Career Services Advisor
April 28, 2024

Having Grammarly working with me gives me a great deal more confidence in my written communications.

Date of experience: April 18, 2024
Pakistan
1 review
0 helpful votes
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Love it
February 22, 2024

It is my go-to for writing speeches, essays, etc.
For the wordy, busy, or even just plain lazy people out there (esp teens like me) THIS IS TO DIE FOR!

Date of experience: February 22, 2024
New Mexico
1 review
0 helpful votes
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Great helper
January 9, 2021

Since i dropped out of school after 1st grade, G helps me a lot and does not hit me on the hand with a ruler.

Date of experience: January 8, 2021
Georgia
3 reviews
0 helpful votes
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Repeat customer
October 24, 2020

Grammarly has saved me so much time and gave me more confidence in my writings. Being a writer, I will use Grammarly to write professionally.

Date of experience: October 24, 2020
California
1 review
0 helpful votes
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Best Keyboard
December 5, 2021

Grammarly is the best Keyboard out there, Because if I get a word wrong it corrects me. It also gives me suggestions for other words.

Date of experience: December 5, 2021
Saudi Arabia
1 review
0 helpful votes
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Helpful
November 17, 2021

Helpful in bussines emails and very fast but some times it stuck i dont know why but overall i will give 8 out of 10

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2021
Anna Y. Grammarly Rep
over a year old

Hello Abdulrhman,

Thank you for taking the time to write this and for pointing out this issue. We strive to give all of our customers a great experience, and we want to keep improving. Also, thank you for your kind words about Grammarly. Our team members love to hear that our users enjoy using our product.

As for the issue that you mentioned, please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide some more details about this so we can take a closer look.

Thanks again,
Grammarly support team

Arizona
1 review
0 helpful votes
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Makes me look good!
December 9, 2022

I love using Grammarly. It is easy and catches my spelling errors and sometimes offers me suggestions to make the meaning of my writing clearer.

Date of experience: December 9, 2022
Texas
1 review
38 helpful votes
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SCAMMMM
December 11, 2017

They do Illegal auto pay even though I canceled it! Horrible service and Company! Stay away! I honestly can't believe this company is still alive!

Date of experience: December 11, 2017