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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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North Carolina
1 review
0 helpful votes
Follow John Scott A.
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Almost Perfect...
May 18, 2023

Grammarly is very helpful and gives me peace of mind knowing my communication is clear and grammatically correct.

Having the ability to add words and phrases to the dictionary that it thinks are incorrect would be a drastic improvement. This is especially useful for people like me who work in an industry like signage which has a lot of jargon that may not be grammatically accurate. An example would be when we have a project that is finished we take completion photos. Grammarly always wants to change it to completed photos. I don't think I should have to pay for a basic feature when MS word has been doing it for 20 years.

That is my only critique. Otherwise, I love it and recommend it to my coworkers. (Mostly because I get tired of seeing their typos and grammar mistakes. Grammar Nazi here.)

Date of experience: May 18, 2023
Pennsylvania
1 review
0 helpful votes
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Always avoided or ignored, but love it now!
November 10, 2022

I'm a freelance travel journalist and when I first heard of Grammarly I thought: "I'm a professional - I don't need that!" But I finally swallowed my pride and gave it a whirl. It's the best thing since spell-check! It saves me time by catching a lot of my mistakes before I do my first proofreading. I might even try the paid version and see what it can do for me.

Date of experience: November 10, 2022
Albania
1 review
0 helpful votes
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Nice
May 10, 2022

We hope Grammarly has been helping you connect with your audiences and compose bold, clear, mistake-free writing. Your feedback is important to us as we evolve our product and improve our service, and we'd love to hear your thoughts. We invite you to leave us a review and help others discover Grammarly and improve their writing.

If you're not completely satisfied, then we're not either! Please reach out to us and let us try and put things right.

Thanks for your support, and we look forward to reading your feedback.

Write on!
Grammarly Customer Service

Date of experience: May 10, 2022
Florida
2 reviews
0 helpful votes
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I feel like I'm back in school.
April 28, 2023

A couple of weeks ago, I was sending a message to my daughter. In the message, I included some personnel information. I usually have a few misspellings or punctuation. She is a stickler for clear and concise memos and letters. A couple of days later, we spoke over the phone and she told to me that the letter was perfect. I felt like I was back in school. This app is amazing!

Date of experience: April 28, 2023
Texas
1 review
0 helpful votes
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Horrible app
November 26, 2023

This app is constantly wrong about everything and continues to glitch. When I add something to my dictionary or tell Grammarly that I do not need the suggestion that it gave me I refresh and the changes I made are ignored by Grammarly. Overall, this is a crappy app I do not recommend you will waste your time, money, and energy, and get very frustrated. Do not download.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2023
Nicky G. Grammarly Rep
over a year old

Hi Hayle,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Florida
1 review
2 helpful votes
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Amazing!
August 17, 2019

Grammarly is awesome! I really hope it never turns into something you have to pay for because I love it. As an aspiring writer, it helps my stories turn out exactly the way I want them. As an aspiring editor, Grammarly teaches me different ways to fix writing mistakes and even introduces me to new writing mistakes I didn't know! Anyways, love Grammarly, amazing, would never quit it!

Date of experience: August 16, 2019
Germany
1 review
0 helpful votes
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Grammarly is great!
November 3, 2020

I really like Grammarly!. I am a student and it helped me with my spelling and making my sentences and overall writing better. The only thing is that it might suggest its premium package too much. I get stressed out a little bit seeing so many premium suggestions but I don't know if it is just me. Overall though, Grammarly is great!

Date of experience: November 3, 2020
Massachusetts
1 review
0 helpful votes
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Very Pleased!
August 4, 2021

No single experience to describe, Grammarly has my back every day, all day! It is so important to represent yourself professionally, and the suggestions, fixes, and feedback on how it sounds to readers are what I need to get me through the day. The product is ingenious and I am learning better vocabulary as I work and write. Thank you for the help Grammarly!

Date of experience: August 4, 2021
New York
10 reviews
33 helpful votes
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First, I feel deceived. While using the free version, it checks my document and has a few suggestions (all missing commas) and says I should upgrade to premium to see 3 more corrections. I pay the $29 because I'm not committing to a year yet, and what are those three corrections? More commas. You really couldn't give me the commas for free?

It's also inconsistent. It flags that I have the word "awkward" twice in back to back sentences (which is awesome) but fails to notice that I used the word "moment" twice in back to back sentences (not so awesome).

Another thing is that it misses a lot of corrections so you can't rely on this at all and seems it takes even longer to edit.

Lastly, it's not compatible with Apple Pages so I have to open MS word or use the Grammarly site.

I won't be keeping this product.

Date of experience: April 11, 2019
New York
1 review
0 helpful votes
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Very Impressed
February 22, 2023

I am very impressed with the level of detail and correctness that the free version of Grammarly provides. I was initially expecting a Word grammar checker type of experience where something is complex and it thinks there is a problem, but there is not. Grammarly seems able to handle those complex sentence situations.

Date of experience: February 22, 2023
California
1 review
0 helpful votes
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Loved by the Rennington Chronicles
December 26, 2022

This tool is very good but there are times (and this could be due to glitches), when the system will make errors w/in itself, not user initiated. Also, the system sometimes provides changes that are not correct but will reference APA standards. Many English Grad majors use MLA. There should be a feature to include a person's standard of choice.

Date of experience: December 26, 2022
Nicky G. Grammarly Rep
over a year old

Hi,

We’re sorry to hear about the issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue that you've reported.

Could you please reach out at gram.ly/3zJAHbw with the screenshot of the issue so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

Florida
1 review
1 helpful vote
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Terrific service.
September 7, 2020

If you care about having perfect emails or other documents, Grammarly really works to give you suggestions and shows the correction, that you can just click on to insert into your document. The suggestions are accurate 99% of the time, and if you don't like their suggestion, you just ignore it. Excellent app.

Date of experience: September 7, 2020
Oman
1 review
0 helpful votes
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Its a wonderful initiative
April 14, 2022

Usually, I tend to send a text message after re-reading and reading, it was my relative who is an active user of Grammarly who suggested I use it after seeing the lack of confidence I have. Now I don't even have to read it again because I am confident that there won't be any grammatical errors.
Thank you, Grammarly

Date of experience: April 14, 2022
Georgia
1 review
92 helpful votes
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GRAMMARLY SUCKS
October 1, 2018

DO NOT sign up for a premium membership with this website. Waste of my time and energy! I had to sit through a two-hour phone call with my bank because this stupid website charged me 139.99 when they said it was a gradual 11.99 a month. THEY ARE TRYING TO RIP YOU OFF! They do not answer their emails nor have an actual human talk to when you call your phone number. I am more than enraged, I can't believe I have fallen for this! Learn from my mistakes, please for me. Thanks, this thing fu***** sucks!

Date of experience: October 1, 2018
Ohio
1 review
35 helpful votes
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Someone created a Grammarly account using my email address without my permission, because Grammarly does NO verification. I complained, was told they can't delete accounts - and that I had to reset the password and delete it myself. Which I did.

Less than a month later, the same identity thief creates the account again, and Grammarly's useless tech support tells me that they're very sorry, and that I can just reset the password and delete the account...

Avoid at all costs.

Date of experience: December 23, 2016
Florida
1 review
0 helpful votes
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Love this for work
December 5, 2021

I have started using this for work and it has saved me a lot of embarrassment when I am typing fast and skip punctuation or misspell words in my haste. I also enjoy getting the email where it updates me with a progress report. Wonderful experience and I truly appreciate Grammarly.

Date of experience: December 5, 2021
GB
1 review
0 helpful votes
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My new bestie...
April 20, 2024

Grammarly now sits beside me to help me draft copy, compose and reply to emails. This saves me so much time - allowing me to concentrate on running my business. The suggested text has improved copy to give clear and concise meaning.

Date of experience: April 10, 2024
South Africa
1 review
0 helpful votes
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Love it
July 12, 2021

The best part is learning that my tone is what I thought it was and not as people kept telling me that they perceived it to be. It reinforces that most people find it challenging to read tone in an English sentence. I appreciate that this feature also assists in improving the way one communicates and ensures one is able to more accurately convey the message in a polite/professional/confident/etc. Manner.

Date of experience: July 12, 2021
Missouri
3 reviews
0 helpful votes
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My favorite way to edit
July 12, 2021

I reluctantly picked up Grammarly a few weeks ago after a particularly grueling edit session. I was shocked by how quickly and easily Grammarly transformed my editing process. I heartily recommend Grammarly to any kind of writer who is searching for ways to expedite and simplify the time they spend editing.

Date of experience: July 12, 2021
North Carolina
1 review
0 helpful votes
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Using this tool has helped me a lot to think before I write anything. Even when the sentence is not well structured, the tool gives you ideas to organize and re-write a sentence or paragraph that help you convey what you need to say better.

Date of experience: April 16, 2023