Overview
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
No complaints, worked fine.
Why on earth is there a character count minimum on this?
Ordering is fast and simple. Food at Rays is really great my new favorite spot to eat.
I had no way of viewing the cart before I pay. That's unacceptable.
Always delivered food with care and its different from other food delivery services that are too overpriced; Grabull is the perfect place to get food from forever!
Simple, quick & i would try again. Easy nite to navigate. Thanks!
This app is a $#*!ing pain in the $#*! and have to keep on typing to make it happy. So $#*! off!
Same. Simple and quick and without issue. I'd use again, definitely
Have not had delivery yet but ordering was easy. Hoping the delivery is fast and the pizza is good.
I placed an order on Grabull for a restaurant across the street. It gave me an estimated wait time, and I went after the wait time had passed. It turns out that Grabull never informed the restaurant of my order and the owner showed me for himself that there's no notification when the order was placed on his end. He told me he would try to move away from Grabull as a platform, and still honored the order afterwards
We ordered at 3:40pm for a 5:30pm pickup. Food was not ready until 5:50pm! No apology or acknowledgment.
Not user friendly. Kept rerouting me and had to re-enter my order multiple times before actually being able to order. Kept giving inaccurate restaurant information.
Menu is easy to fill for out being a first timer and plenty of things to choose from! I can't wait for for dinner to arrive! It's my mother's birthday 92yrs!
I don't want to do no survey I just want to order my food why do I have to give a 50 character speech about this damn site that I don't want to use anyway but I had to order my food so I want to order my food and that's why I'm just saying whatever to get your 50 words in so I can order my food thank you
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Thanks thanks thanks thanks thanks thanks thanks thanks!
It works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works, it works,
Nothing to really say about it. I used it once so far and can't say it was special.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members