The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Always easy! Smooth interface and always an easy process to use.
Easy to use, quick delivery and delicious food! Couldn't ask for a better user experience
They're in my skin they're in my skin they're in my skin they're in my skin th
So easy to use for someone who airways needs help order was ready when it said will use again
Super Easy! Thank you so much for asking. I think it's silly there is a character limit.
Great. Always on time and very nice delivery people. But this survey is annoying
The order took over 1.5 hour to arrive. Would never use again!
Annoying would rather pay in person, I'll phone in next time
So far the order process was easy. I'll know more when the order arrives.
Easy and efficient way to order take out. Every time I have used this app I have had good success. The restaurant gets my order quickly and accurately and I get a confirmation
It's all good! Easy to use. Quick efficient hardly ever makes mistakes
Quick and easy to place order. I got messages when the restaurant confirmed the order as well as when the order was ready
Mikey's used to have a section where you could select a Well Done pizza, the new site does not. I put it in the notes when ordering. The pizza's we got were OK. But they weren't well done...
There was no search window for desired items. Had to go back and forth.
The UI is very outdated. Feels like early 2000's. Could use some work
Very good place to order food, fast and efficient. Recommend 100%
Notice of error should be given if transaction didn't go through.
Ordering was very smooth and I did not have any issues. Thanks.
Nice and easy to order thanks for the creation of this way to order thank you very much
I prefer paying through PayPal, not my card. Filler text for a dumb requirement.
There is not enough menu options for selecting toppings, etc
Answer: Offers and the number of my local restaurants and their process of after order service, i get text on my order update and doordash postmates drivers are connected to them which means i use Grabull get delivery and discounts but other companies charge upto 18% service fees example Doordash
Answer: I could not find any yet, you can go check every damn restaurant is always with 2 or 4 discount son this site always
Answer: If they are so legit, why do they post a fake phone number all over their website, and denie access to support system, so fraud with a capital FRAUD