Overview
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Timed out to quickly while trying to decide order ……….,,..
I placed my sub in my cart like 5 times all because i was taking my time picking out my condiments but it took me no longer than 3-5 minutes and by the time i hit checkout my time expired, Changed that immediately thanks
Quick and easy. I had an account but never used it. Would order like this again.
The delivery experience was fair, though the Grabull app lacks the ability to track the delivery status. The food from Hot Chix Halal was very subpar and overpriced. I will not order from them again.
Pretty easy to use but wish I could use Apple Pay. Much easier.
Good ux. ……………………………………………………………………………………………………………..
Lost my original order when I signed up for an account. Sadly I made a new order. I look forward to tasting the food.
Nice clean restaurant, the food was really good and staff was very nice!
It took 10 tries to successfully go through. My cart kept either doubling or deleting. And the $5 coupon from the restaurant (zaika) wouldn't go through at checkout
Not the most natural interface. I was trying to edit my cart and almost had to place any order before figuring out how to delete something.
Sorry my first time will know when I get the delivery. So far no issues ordering
Sure, here are some more characters to fill the limit that you requested
No Apple Pay option, which makes other ordering services more convenient
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members