Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Please stop making the text fields mandatory and a minimum length.
Service was fine, but required signature is a pain and due to frozen app I had to try several times to sign the driver's phone. Allow porch dropoff.
Everything seems to work, but the website looks like it is straight from the 90s which does not instill confidence.
Pretty Spartan website, which makes me worry about its security and trustworthiness, but it seems to get the job done. Toast looks and functions better - should try to copy them.
Easy to navigate app and create a delivery order. Good restaurant
Food is great and service is always great
Extra duck sauce please
Website was easy, delivery person texted upon arrival and delivery was quick~
Food came on time and was nice and warm. Delivery driver was pleasant and professional
Got a confirmation email the restaurant never got the order so they had to make it
Made my order without any issues. The menu choices were accurate and I found what I was looking for
We placed the order online and then picked it up from the restaurant.
There is a fee that was not disclosed until after I ordered. This feels like it should be illegal.
I don't see a lot of value add here. There used to be deals & discounts. Since when did tipping on takeout become a thing? I hope the restaurant staff gets most of the money, the number of visitors seems diminished.
Ate it on the floor of my living room it was so good! Wow amazing!
Didn't know about the delivery fee before putting the tip in
User friendly, fast &&easy! Thanks, will be back for more — local, and lives near by
Easy to use. No issues.
Straight forward to use. Fast and easy
Website just freezes on iPhone in safari. Had to use chrome to place my order.
It was hard to find the specific restaurant I had clicked through to order from off Google Maps
Easy and efficient way to order take out. Every time I have used this app I have had good success. The restaurant gets my order quickly and accurately and I get a confirmation
It's all good! Easy to use. Quick efficient hardly ever makes mistakes
Quick and easy to place order. I got messages when the restaurant confirmed the order as well as when the order was ready
I haven't completed the process so I'm can't review it until I order. There's no indication of wait time so that's too bad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members