The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Apple Pay would be nice pls - my cards are rarely on my person and
It was little confusing at first, but after that was fairly easy to navigate
Not too sure who is delivering food. Restaurant employee or outside service.
First time use. Found placing order was with ease Do like Kings roast beef
The food was great, as is always from this place, but the order said it would take 25 min to be done and it took more like 45 min.
Some of the data elements were unclear, e.g., card number and expiration.
No problems so far. Still waiting on order……
…………………………. No problems but waiting for order and would like to review when I have received
I was not expecting this so it was new to me. Overall it did what it was supposed to do so no complaints
Default option for tip should be No in case someone accidentally moves forward without changing it.
I hope you use your influence to encourage renewable packaging
No Apple Pay ……………………. ………………………………………………………………………………
Didn't sync with Apple Pay which made payment more difficult
Ordering using the Grabull platform was easy and seamless.I chose the menu items I wanted and checked out within minutes. No hassle or delays.
Easy to use & navigate the website to place an order through this restaurant
The text/number boxes could be coded/formated better, for example the date for my card didnt accept /'s
Mid………………………………………………………………………………………………………………………..
Answer: Offers and the number of my local restaurants and their process of after order service, i get text on my order update and doordash postmates drivers are connected to them which means i use Grabull get delivery and discounts but other companies charge upto 18% service fees example Doordash
Answer: I could not find any yet, you can go check every damn restaurant is always with 2 or 4 discount son this site always
Answer: If they are so legit, why do they post a fake phone number all over their website, and denie access to support system, so fraud with a capital FRAUD