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GrabullReviews 9,426

4.2
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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
This company does not typically respond to reviews
Massachusetts
1 review
0 helpful votes
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Apple Pay would be nice pls
January 30, 2025

Apple Pay would be nice pls - my cards are rarely on my person and

Date of experience: January 30, 2025
Massachusetts
1 review
0 helpful votes
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It was little confusing at first, but after that was fairly easy to navigate

Date of experience: January 30, 2025
Nevada
1 review
0 helpful votes
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Not too sure who is delivering food
January 29, 2025

Not too sure who is delivering food. Restaurant employee or outside service.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Good
January 29, 2025

Good. This is a ridiculous survey delaying my order.blah blah blah blah blah blah blah blah

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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First time use
January 28, 2025

First time use. Found placing order was with ease Do like Kings roast beef

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
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It look longer than expected
January 27, 2025

The food was great, as is always from this place, but the order said it would take 25 min to be done and it took more like 45 min.

Date of experience: January 27, 2025
Connecticut
1 review
0 helpful votes
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Some of the data elements were unclear, e.g., card number and expiration.

Date of experience: January 27, 2025
Massachusetts
1 review
0 helpful votes
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No problems so far
January 27, 2025

No problems so far. Still waiting on order……
…………………………. No problems but waiting for order and would like to review when I have received

Date of experience: January 27, 2025
Massachusetts
2 reviews
0 helpful votes
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I was not expecting this so it was new to me
January 26, 2025

I was not expecting this so it was new to me. Overall it did what it was supposed to do so no complaints

Date of experience: January 26, 2025
Massachusetts
1 review
0 helpful votes
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Default option for tip
January 26, 2025

Default option for tip should be No in case someone accidentally moves forward without changing it.

Date of experience: January 26, 2025
Massachusetts
1 review
0 helpful votes
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Simple and easy
January 25, 2025

I hope you use your influence to encourage renewable packaging

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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No Apple Pay ……………………..
January 25, 2025

No Apple Pay ……………………. ………………………………………………………………………………

Date of experience: January 25, 2025
Rhode Island
1 review
0 helpful votes
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Didn't sync with Apple Pay which made payment more difficult

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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Great!
January 25, 2025

Great! Habxusisdbd skeirhebskwodhdbeneeidhrhejejrbebdud

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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.
January 25, 2025

. It was fine. No issues. Why do I need to do this to see if my order has processed?

Date of experience: January 18, 2025
Massachusetts
1 review
0 helpful votes
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Nice and Easy
January 25, 2025

Ordering using the Grabull platform was easy and seamless.I chose the menu items I wanted and checked out within minutes. No hassle or delays.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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Easy to use & navigate the website to place an order through this restaurant

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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The text/number boxes could be coded/formated better, for example the date for my card didnt accept /'s

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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It's ok
January 24, 2025

It's ok. It does what is supposed to do, right? I've never used it before.

Date of experience: January 24, 2025
Massachusetts
1 review
0 helpful votes
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Mid………………………………………………………………………………………………………………………..

Date of experience: January 24, 2025