Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I'm using it on my phone web browser & there is no option to view or edit your cart!
I have a restaurant gift card that doesn't seem to work here.
Smooth experience ordering from the website. No problems at all
Nice experience, quick easy to navigate. No hiccups. Great!
The delivery experience was fair, though the Grabull app lacks the ability to track the delivery status. The food from Hot Chix Halal was very subpar and overpriced. I will not order from them again.
Sorry, I don't remember the prior experience. That restaurant closed over a year ago
Pretty easy to use. UX could use an overhaul. I'd love to see more shops using your solution.
The website is very funcitonal, but could use a UI refresh. Would love to see Grabull at more locations
This has been a good user experience but I hope there is more payment option like paypal.
It was easy to use and pretty organized in navigating the menu
Great. The process is very user friendly. Should add menu pictures though.
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Normal delivery. Nothing more or less than I was expecting!
Ordered two times before. Both were delivered promptly and politely.
Easy to use and order. Menu comprehensible and easy to modify.
Easy and quick and it was the only option for the restaurant.
There should have been cash option for tip. It is unfair to place tip only during the order and it should be based on service. Thank you.
You are not allowed to see fees, taxes, tip before you press "pay". That is not very good customer service.
You don't let the buyer see the all the costs in the cart before they pay for them. Most other websites allow you to see all the charges before paying.
Easy to use fast ordering will recommend anyone to use thanks
Easy to read for choosing dinner. Details help.in making decision
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members