Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Seems easy to navigate. Will see how pick up goes. Mela is great
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Ordered lunch from Bedford roast beef. Everything was made perfectly and it was ready even before the estimated time.
Great experience - we love the food and would recommend highly!
Website was kind of glitchy
I had things in my cart for less than 5 minutes
Went to pay and added card details and then it timed me out and erased my cart
Good so far. Looking to try a neighborhood place for the first time.
Better to have a number keyboard appear for entering credit card #
Why should I write something when the transaction is not complete. I'll write more later. 50 words far too many when I want out of this app.
Everything is user friendly. I appreciate the colors and font size!
Ordering was easy, but fees not transparent before hitting pay. At least on mobile device.
Bigger problem was.food arriving much later than estimate with no notification.
Easy, but fees not transparent before hitting pay. At least on mobile device.
Lets see if the food gets here, ordered from a menu not sure if it works
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Pretty simple and straight forward. Look forward to other orders.
Pretty quick. Clear directions. Good to be able to add details.
It was easy once you take your time hopefuuly it does not let me down when i go pick up my order
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Taxes and fees were more then anticipated. I think it should be displayed better
If I have an account you need to store my address so I don't have to write it every time. Also, correct the malformed credit card input fields. Currently the phone does not know to autofill credit card info, so very annoying
I reject the concept of delivery fees, I had to enter my credit card info multiple times
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members