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The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy ordering on line. Message received that my order would be ready in 37 minutes. It took over an hour before my food was ready
Wonderful experience. The food was ready on time, hot and wonderful. Definitely a new favorite for the family.
Easy site to navigate. Clearly in synch with their clients.
As long as it works, I will be really happy! That is all I have to say
No thanks. I think it's ridiculous granule is forcing people to do a review before I order my order
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No option for Apple Pay. Annoying to enter card each time...
The order came quickly and still hot. Always enjoy food from Kings
Everything is clear and concise. All items were listed with exactly what was included.
Only my second order but so far the site was easy to navigate and food arrived before scheduled.
Great food and service; we will order again. Delivery was on time and the delivery person was polite. We will use grabull again
Quick delivery. Driver came up to my apt which was a plus. Great service overall. I would highly recommend.
Easy, simple interface. I would have liked more product pictures.
First time ordering from Steve's online. Our family has been going there for years.
Pretty good. Needs a option to withhold ingredients...
You need to offer Apple Pay. It would be way better. Also having to type 50 characters is too much
Bad user interface. Mobile support is terrible. Do better. Thanks.
Straightforward process. Options were clear. All the price options were clear also.
Sometimes the restaurant does not receive the order online
Easy site to use, on-time delivery and the orders come as I want them
I've never had an issue before, but the last order I placed, though confirmed by Grabull, was not received by the restaurant, and I had to resubmit it.
It's an easy site to use, and I've never had an issue with deliveries, or receipts, or anything
The website is easy to maneuver through, and quick...very user friendly.
Answer: Offers and the number of my local restaurants and their process of after order service, i get text on my order update and doordash postmates drivers are connected to them which means i use Grabull get delivery and discounts but other companies charge upto 18% service fees example Doordash
Answer: I could not find any yet, you can go check every damn restaurant is always with 2 or 4 discount son this site always
Answer: If they are so legit, why do they post a fake phone number all over their website, and denie access to support system, so fraud with a capital FRAUD