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GovSimplified
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govsimplified.com
District of Columbia
1 review
0 helpful votes
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Awesome...!
April 11, 2018

Very simple and the rep was so helpful. They walked me through the entire process. I'm new to this "world" and it can be a little overwhelming but GovSimplified made things so easy :)

Date of experience: April 11, 2018
Georgia
1 review
1 helpful vote
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They made a mistake in their internal process, delayed my number, still charged me the HIGHER rate for immediate service. The rep REFUSED to allow me to talk to the person with knowledge of my case, no matter how much I insisted. Will NEVER use this company again.

Date of experience: December 13, 2017
Oregon
1 review
0 helpful votes
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They lied.
August 10, 2018

They lied, claiming that they could help me get my EIN number within the hour but it would take the IRS 4-6 weeks. I learned that was a lie and it would only take 5 minutes for the IRS to do it online. They also lied and said they would send me the required IRS letter and they didn't. They sent me a form and it was not what I needed. The necessary letter would have been free from the IRS. This has waisted my time and I have not gotten done what I need to get done.

Date of experience: August 10, 2018
Florida
1 review
0 helpful votes
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Excellent Service
September 5, 2018

Didn't take long to received my number, and customer service was helpful. Will recommend to anyone for accurate information.

Date of experience: September 5, 2018
Colorado
2 reviews
0 helpful votes
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Managing member/Owner
December 12, 2017

Timely, easy to follow instructions! Excellent service that is supporting of the small business owner. Thank you for stream-lining and making this service an on-line service.

Date of experience: December 11, 2017
New York
1 review
0 helpful votes
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Application for EIN as Executor of a will
January 5, 2016

Excellent. I didn't have the decedent's Social Security card and it took three tries to
Match her name on her card with her SSN. The woman who walked through the process with me was patient and understanding and good humored about resubmitting my application

Date of experience: January 5, 2016
Oregon
1 review
0 helpful votes
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Application for a tax id number
December 1, 2015

There are two misspelled items on the tax form. I feel like I over paid because it should have been accurately completed. When I called in I was left on hold for a long time.

Date of experience: December 1, 2015
Carrie W. GovSimplified Rep
over a year old

Stephen M.,

We are disappointed to hear of your experience. Please allow us the opportunity to assist you by contacting us at 888-629-9001. A member of our dedicated team is available M-F 9:00AM - 7:00PM EST or at support@govsimplified.com. We look forward to hearing from you.

Texas
1 review
0 helpful votes
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Cool
January 6, 2018

Great & helpful with step by step aids and knowledge to make it look easy so it was NOT complicated with good coaching from the person (Fernando) using a lot a PATIENCE to do this task so I could have a number for my deceased Mother...

Date of experience: January 4, 2018
Illinois
1 review
0 helpful votes
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I was completely unaware that I paid $149 for an EIN number through a 3rd party when it would have been free from the government. This company is sneaky.

Date of experience: August 30, 2018
Alabama
1 review
3 helpful votes
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STAY AWAY - RIP OFF
July 22, 2015

I PAID $35 AND THOUGHT I WOULD RECEIVE A REPLACEMENT SOCIAL SECURITY CARD. ALL I GOT WAS A PDF EMAILED TO ME THAT CONTAINED A COMPLETED REQUEST DOCUMENT AND A MAILING LABEL. THEN IT WANTED ME TO ENCLOSE A PASSPORT THAT I HAVE NEVER HAD OR NEEDED AND THEY KNEW THIS. COMPLETE WASTE OF MONEY AND TIME. DO NOT FALL FOR THIS SCAM.

Date of experience: July 22, 2015
Carrie W. GovSimplified Rep
over a year old

Joseph B.,

We’re sorry to hear that you are unhappy with the level of service provided and wonder if you are describing an experience with another company as we do not offer a service at $35. We are also unable to locate an order based on information you have provided but would be happy to speak with you directly and address your concerns for service received from our company. Please feel free to contact as at 888-629-8008 where a member of our dedicated team is available to assist you Mon - Fri 9AM - 7PM EST. We can also be reached at support@govsimplified.com. We look forward to hearing from you.

Oregon
1 review
4 helpful votes
Follow Han L.
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SO, you get enough information from GovSimplified to trust they are helping you, but you never receive the rest. $29 down the drain, three weeks of time down the drain, a head full of gray hairs at 22 years old. They failed hardcore.
Waiting on the customer service line where they state on their website that it is a 30 second hold... I waited twice, 6 minutes on hold and 11 minutes on hold. They themselves ended the phone call, THEY ENDED THE PHONE CALL. I AM 100% POSITIVE THIS ("WEBSITE") IS SET UP FOR FRAUDULENT PURPOSES.

Date of experience: August 11, 2014
Carrie W. GovSimplified Rep
over a year old

Dear Han,

Please know that we offer social security card application assistance to help clients with preparing the application as well as insuring all of the required documents are provided for each individual case. Many clients are confused by the necessary documents and this is where we provide you the most help. In regards to the wait time, I do apologize, as our average wait time is less than 30 seconds. I have reached out to you with a private message so that I can better assist you as I am not able to pull your application with just the name "Han". It would be my pleasure to hear the details of your experience and if we failed to meet your needs I request the opportunity to rectify the matter. Please email me as soon as possible at support@govsimplified.com

Sincerely,
Carrie
Customer Service Manager

Louisiana
1 review
1 helpful vote
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This site is very deceiving, makes you think it is an official site. When I paid the 197.00 and within an hour DID NOT get my EIN, I knew something was up. Also, government employees don't work at night, and it suddenly clicked that 1 hour turn around would be IMPOSSIBLE. I google the site reviews and immediately put a stop payment on my credit card. It is unfortunate that they got my card numbers, but that was easily handled, by cancelling, BUT everyone should beware that they still have some personal information that I would have never shared with these scammers had I read the reviews before submitting payment.

TOTAL SCAM - I will be reporting this organization to the BBB first thing in the morning.

Date of experience: September 4, 2018
California
1 review
0 helpful votes
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Quickly done!
November 30, 2015

It honestly took longer for me to find my wallet and put my Credit Card info in then it did to get all the necessary paperwork done and completed, thank you very much for your prompt service.

Date of experience: November 30, 2015
Alaska
1 review
0 helpful votes
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Thank you! I am so happy that I finally started my own business, went from nothing last friday to having an LLC confirmed registered by Monday. I applied for my EIN TODAY AT 7:00am and had it by 12:30 SAME DAY, and I did not pay the extra money to have my request expedited!

Date of experience: August 22, 2018
American Samoa
1 review
0 helpful votes
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Very good
June 25, 2018

I am satisfied with GovSimplified and the way they handled my request for a EIN number. Good job. It was quick. However, my bank said I must get a IRS letter notifying this number

Date of experience: June 25, 2018
Arkansas
1 review
0 helpful votes
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EIN Application
July 16, 2016

The GovSimplified application was quick and easy to fill out. The site seemed to be secure for my private information. I spoke with a representative who was helpful.

Date of experience: July 16, 2016
Maryland
1 review
0 helpful votes
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Not being very computer smart but knowing what I needed it was not to hard except Ifound out after it went through I had done executor for an employee which is not what I needed so I ask for help and Mercedes helped and I now have the ein number I needed. Thank-you

Date of experience: July 11, 2016
Utah
1 review
1 helpful vote
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Needing to find a EIN number
July 9, 2016

Wonderful experience! I spoke to several gals which were very pleasant and helpful. They put me on hold but got back to me speedily. Thanks so much to all that helped me.

Date of experience: July 8, 2016
Maryland
1 review
2 helpful votes
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When anyone discovers that their original social security card is missing... or has been stolen, they immediately become fearful over the loss and difficulty in replacing their critical identification document. Such was my experience upon losing my social security card. Upon reading the GovSimplified website, I believed that they would provide the service that they promised. I was totally wrong about their service.

After paying a small amount for their assistance ($35.00), and placing two very important documents in an envelop to them for processing, I discovered four weeks later that they sent my documents and application to a non-existent "Social Security Office" in Arlington VA, and advised me to send in an unacceptable credential that the SS office could not accept. Apparently providing an original health insurance card is only acceptable if it includes your legal name AND either your social security number or your date of birth (mine provided neither of these last two requirements). So after suspecting that the process was not progressing as advertised, and speaking on three different occasions to their toll-free "HELP" number, I only learned that my application was not entered into the processing queue for a new social security card after reaching the Social Security Administration four weeks after my process began with GovSimplified.
Please DO NOT make the mistake of depending upon GovSimplified to assist you in obtaining a new Social Security card - they are misinformed about the simplest items within their purview - like the address to which your application should be sent. This organization deserves a grade of zero (0) for their performance, but since the lowest possible score on this scale is a one (1) - that is what they are receiving from my frustrating experience with them.

Date of experience: September 5, 2019
Kansas
1 review
0 helpful votes
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Fast and easy
October 16, 2017

I was especially thankful for the individual on the other line helping me specifically by giving me an email so that I was able to access info regarding steps taken to receive my Ein number.

Date of experience: October 16, 2017

Overview

GovSimplified has a rating of 3.6 stars from 725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GovSimplified most frequently mention ein number, customer service and good experience. GovSimplified ranks 89th among Government Records sites.

service
47
value
46
shipping
30
returns
25
quality
35