They lied, claiming that they could help me get my EIN number within the hour but it would take the IRS 4-6 weeks. I learned that was a lie and it would only take 5 minutes for the IRS to do it online. They also lied and said they would send me the required IRS letter and they didn't. They sent me a form and it was not what I needed. The necessary letter would have been free from the IRS. This has waisted my time and I have not gotten done what I need to get done.