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Gotham SteelReviews 126

1.6
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Gotham Steel Reviews Summary

Gotham Steel has a rating of 1.6 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gotham Steel most frequently mention non stick, customer service and frying pan. Gotham Steel ranks 300th among Kitchen sites.

service
39
value
56
shipping
34
returns
27
quality
53
Connecticut
1 review
2 helpful votes
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Pictures do enough just. Coating melted off and fumed up the house. Poor customer service. Did not return calls after messages were left.

Date of experience: April 23, 2025
Arizona
1 review
2 helpful votes
Follow N K.
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I bought Gotham steel white pasta pot on Amazon not long ago. The white coating is already peeling and the handle material is chipping! I was very careful with this pot. Only washed by hand, no scrubbing, used for pasta only. Very frustrating. Amazon doesn't show this order, probably won't get refund. Pot is made of aluminum and it's exposed now, not good at all. Didn't like their pans either. Not scratch resistant like they claim.

Date of experience: February 4, 2025
Kentucky
1 review
2 helpful votes
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No way will this pan do what the advertisement states. Total BS. It doesn't.
I am embarrassed to say I bought it.
It is pretty when new, however no different than Teflon or any other "miracle pan".
Liars, liars, pants on fire!

Date of experience: November 17, 2024
Canada
2 reviews
2 helpful votes
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Zero stars!
November 3, 2024

Terrible product, total sham! One use and it was like I was cooking with super glue. Could not even get the pan clean it stuck so bad.

Date of experience: November 3, 2024
Illinois
1 review
3 helpful votes
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Lies
October 21, 2024

In the discription of these pans it says food won't stick. Well let me tell you. YES THEY DO. I hate using them but when you pay over $100.00 for the set what do you do. I am ready to get different pans.
My cheaper pans work better than Gotham ones.

Date of experience: October 21, 2024
Arizona
1 review
1 helpful vote
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Rip off
August 17, 2024

Bought the Gotham Steel copper pan set for my wife for Christmas 2023. Worst gift ever. Pots and pans are completely unusable and had to be replaced after 6 months. They advertise "non stick" and that is absolutely untrue. Complete rip off.

Date of experience: August 17, 2024
California
1 review
3 helpful votes
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Within 90 days pans will stick
July 28, 2024

Pans will start sticking and develop a coating that will not come clean. Unable to email company. The customer service number closed on weekends. Waste of money

Date of experience: July 28, 2024
Canada
1 review
3 helpful votes
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Really not good
July 10, 2024

Fry pans warp and absolutely everything sticks to the bottom and sides. In addition to their fry pans I bought some coated pots, what a waste of money the coating has started to peel off rendering all this money I spent a total write off. For the cost associated with these products you can easily go to Walmart and buy the cheapest set they have for the same result. Trash within 1 year. Unfortunately when I got these I paid using their 4 payment option and I never received a receipt.

Date of experience: July 10, 2024
Florida
1 review
3 helpful votes
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Terrible product
June 26, 2024

I purchased a set of Gotham pan back in 2022 on Amazon. It last for a month the metal part of the pan underneath started to melt and the pan got scratches it's supposed to be scratch resistant.
I called Gotham Steel customer services phone number was told to send the proof of purchase and pictures of the damages of pans which I did emailed them right way and asking for a replacement of my 4 pan set. After a few days I called following up on the status was told that they were out of stock and they will mail me new pan set once they received them in their Warehouse. Few weeks passed by never received it. I called several times they kept telling me the same thing. We don't have it in stock week later I called them again was told they will not be able to send me my replacement for the pan set because they were out of stock. So I wasted my money on this pan set.
Don't buy it! This company will not stand behind their warranty.

Date of experience: June 26, 2024
Ohio
1 review
1 helpful vote
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So I bought these pans so excited that they wouldn't stick or scratch first off I love making eggs that's my favorite thing for breakfast And I like mine over easy, so of course you can't stick to the bottom of the pan,first and foremost I don't like anything to take to the bottom of the pan. That's why I bought them. Yeah, well very disappointed in the quality even the scratch part that they say don't it happen yeah OK sure happened mine and I didn't even use metal. How is that possible? Even my sponge that I wash it with is the isn't metal I don't know. Just very irritated over the fact, I spent so much money on these pans and I can't even cook a dang decent egg. I had to revert back to my old pans, pioneer woman. Oh, and I have to laugh about the fact that they said in the reviews or response from Gotham steel is your cooking on too high of heat that's why things are sticking shake my head full of bs. So I guess the only way to cook now is on number one or low in their book anyway

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Non stick my butt
April 3, 2024

The coating comes off. It is not hard at all plastic utensils scratch it off. Plum sorry don't buy.

Date of experience: April 3, 2024
Indiana
1 review
1 helpful vote
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I cannot even give these pans a one star they have to be the worst pans I have ever used I have some 10-year-old granite stones that I'm using now because the new Gotham steel ones you couldn't fry an egg in without a sticking to it worst pans ever made

Date of experience: April 2, 2024
Texas
1 review
1 helpful vote
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Warping and sticks
March 29, 2024

Very dissappointed in the Gothem Steel I got from Walmart. Thin and cheap for the price.
I was so very excited till I'm not.Real Big Dissappointment! I🥺😭

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Date of experience: March 29, 2024
Colorado
2 reviews
3 helpful votes
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Have used 4 Gotham Skillets for 3 years. All of them are great when New, over time they degrade to POOR.
I'm 71yrs old, grew up with Cast Iron skillets, I never use medium to high heat.
No scratches, dings or dents, every food product STICKS, even Bacon!

Date of experience: March 4, 2024
Iowa
1 review
0 helpful votes
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My New Best Friend
February 26, 2024

I have been using cast iron for over 5 years now. I stayed away from alleged nonstick due to warping, lack of nonstick over time and pricing to replace. I purchased Gotham steel as a $100 experiment to see if it was really worth the money. I am now 2 months in and I have used most items in my set extensively. I placed them in the dishwasher before using just to sterilize them. Instructions said use a little oil with first use so i did. In the frying pan I have cooked salmon, cod and trout filets, shrimp, scallops, pork chops, eggs, bacon, sausage rack of lamb and steaks ( not at the same time...lol) My meats all had bones in them and none scratched the pan. I use a sponge with the green scouring to clean them if needed and when not needed a plain dishrag and dawn and the clean with ease. I will admit coming from cast iron it is my norm to add a tap of oil to cover the bottom from habit and never using more than a medium heat. 4-5 setting on electric stove. I did cook my shrimp, scallops and fish with no oil and all items cooked came out perfect with minimal clean up. Again, I am 2 months into ownership and I made it a point to cook maybe 3-4 times a week since I have purchased. On note, they do not scratch easily, but I did bump one of the pots with my cast iron pan and it did take a chip out. I am a bit paranoid so I have bubble wrap that i use to keep each Gotham Steele item separated against accidental wear and tear. So far I am more than pleased. I am looking to purchase the bakeware set next for my cakes and cookies and see if they hold up just as well.

Date of experience: February 25, 2024
Florida
1 review
4 helpful votes
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Don't waste your money!
February 18, 2024

Bought the skillet for my husband for Christmas...and here it is just two months later and EVERYTHING sticks! Don't waste your money on this... It's too good to be true!

Date of experience: February 18, 2024
Canada
2 reviews
2 helpful votes
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Junk
February 15, 2024

We have a set, or at least what is left that are useable. Number one complaint is that they don't have a flat bottom. Fine if you have a gas stove but not so much on a glass top. They just rock around on the glass top. Where they touch the top, the food burns, and where they don't touch the top, food does not cook properly. Number two is the non stick coating does not last. It just burns away. They may be good for six months, but after that you will be throwing them out. Lids are ok though. Spend a little more on decent pans such as Jamie Oliver pans.

Date of experience: February 15, 2024
Indiana
1 review
6 helpful votes
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Sooo great.
February 10, 2024

They SUCK! There not easy to clean. There supposed to be scratch resistant they are not! I'm disabled I was hoping for pans that wouldn't be hard to clean. What a joke. These are very expensive to me. I believe this false advertising. For myself being disabled I'm disappointed.I put my trust into your product. It failed miserable. I sent the photo. You show nails,bolts and other things that aren't supposed to scratch it. I will say again LOOK at the pan

Date of experience: February 10, 2024
South Carolina
1 review
2 helpful votes
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Ruined cookware
February 9, 2024

I purchased my set a year ago and have been happy. Now all the pans are sticking and getting a residue that you can't get off. Product is supposed to cook up to 500 degrees, so don't understand the rep saying cooking to high a temp, so turn down the heat. Never again! Lost my faith 💔

Date of experience: February 9, 2024
Kansas
1 review
4 helpful votes
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I purchased this set for Christmas 2023. Gotham Steel Diamond Pots and Pans Set Nonstick Cookware Set Includes Skillets Fry Pans Stock Pots, Dishwasher, and Oven Safe12 Pcs. It says it has a 10-year warranty. Stove top and oven safe. Compatible with gas, electric, glass tops, and oven safe up to a sizzling 500 degrees. After 6 months of use, every pan now sticks and gets worse with every use.

Date of experience: January 26, 2024

About the business

Gotham Steel? Pans are the newest non-stick cookware made with ceramic and titanium! Order yours today!


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