• GotFreeFax

GotFreeFax

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Overview

GotFreeFax has a rating of 3.87 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. GotFreeFax ranks 4th among Fax sites.

  • Service
    3
  • Value
    4
  • Shipping
    1
  • Returns
    1
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate GotFreeFax?
Top Positive Review

“Great Free Service”

Helen M.
5/12/20

I tried faxing someone through this site and realized that it is superior to most free fax services and sites for the U.S. and Canada. They have international options but the US and Canada is their primary focus. I love it and just wish I had known about it sooner. They have paid options for bigger faxes as well. I recommend this as the best free option out there and urge everyone to try it instead of keeping a fax machine.

Top Critical Review

“I'll have to keep trying it”

Melania M.
7/24/20

I tried sending a fax twice today. It tried very briefly then said it didn't go through because the line was busy. I faxed after hours the second time to avoid this. I'm not sure this service works. I'll keep trying twice a day, but that's not very efficient. Each time, I have to enter all the information and uploads rather than resend. So far, it's disappointing.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user helenm123
95 reviews
168 helpful votes
May 12th, 2020

I tried faxing someone through this site and realized that it is superior to most free fax services and sites for the U.S. and Canada. They have international options but the US and Canada is their primary focus. I love it and just wish I had known about it sooner. They have paid options for bigger faxes as well. I recommend this as the best free option out there and urge everyone to try it instead of keeping a fax machine.

Products used:
I faxed someone using the free service.

Value
Quality
Thumbnail of user melaniam3
1 review
3 helpful votes
July 24th, 2020

I tried sending a fax twice today. It tried very briefly then said it didn't go through because the line was busy. I faxed after hours the second time to avoid this. I'm not sure this service works. I'll keep trying twice a day, but that's not very efficient. Each time, I have to enter all the information and uploads rather than resend. So far, it's disappointing.

Thumbnail of user gregb346
5 reviews
6 helpful votes
August 26th, 2019

The problem with this service is even if the recipient fax is busy it counts as a free fax because they say "it uses system resources" - which it does - but maybe 5 seconds for a one page, no cover sheet fax? Plus, it could queue the fax for later attempt.

Thumbnail of user amord2
1 review
2 helpful votes
May 20th, 2022
Verified purchase

I've used this website and paid and it's much cheaper then going to fax places or your local store no hidden fees no unknown charges you pay what you send and if it's under the amount documents it's absolutely free thank you GoFreeFax your the best and also bookmark the website for future faxes!

Tip for consumers:
Simple and easy to use!

Products used:
GotFreeFax

Service
Value
Quality
Thumbnail of user billyh333
1 review
1 helpful vote
September 28th, 2022

I have used Gotfreefax in the past but today is was not working. The send Free fax box didnt show up

Thumbnail of user patriciah31
5 reviews
19 helpful votes
November 8th, 2014

Not Professional, Timely or Supported
GotFreeFax.com is an online fax tool that allows you to send a quick, free fax by uploading one to three pages to their site which is then automatically faxed to your recipient, for free. You are not given the option of emailing them your pages/file, you have to upload it to their site. For a small fee, you can send a larger fax or you can buy future fax pages for a few dollars. GotFreeFax.com works for simple, one to three page faxes that do not have to appear professional, are not time critical and do not require technical support from GotFreeFax.com. I have used GotFreeFax.com for these types of faxes and they have worked adequately. However, if you wish to send a fax with: more than three pages, has to be received in a timely fashion or has to appear professionally produced, you are on your own.

GotFreeFax.com provides only cursory user information and no technical support. They do not list a phone number anywhere on their website. If you send them an email or use their online, feedback, form, they take hours, days or forever to respond. I purchased their One Hundred Pages for $9.95, option and successfully sent a couple quick faxes to my lawyer, who did not care about how the pages looked. A few months later, I had to fax an eleven page fax to a financial institution. The financial institution emailed me a pdf packet of forms to fill out and I had to attach a few pages to the packet.

I completed the forms and gathered the attachments. I scanned them all to make them digital. Then GotFreeFax.com failed me. My first problem was that, even though I filled in my login information, and they acknowledged it, their input page did not change from the three page/file free, format. I spent two hours trying to figure out what they expected me to do. I put all the pages in a file folder and tried to upload the file but it would not. I tried loading three pages at a time and that did not work. I sent them an email. No answer. I sent them one of their feedback forms. No answer. I waited overnight and tried again. No answer.

As a last resort, I opened a word processing text file and inserted each page one-by-one into a. Doc formatted file. This, of course, caused the pages to look less than professional, since the lines of the original pages were evident and the pages appeared grey against a white background, making it look like just what it was, a cut and pasted Hail Mary. I then tried to upload this new document. It took about seventeen minutes to upload. All the time it was uploading, I had no idea if it was working since GotFreeFax.com does not provide any type of upload progress icon. After another 20-25 minutes, I did receive a Fax Sent Successfully, email.

If you are willing to spend hours learning their system through trial and error and can remember the process you discovered until the next time you need to send a fax (or take the time to make notes and put them where you will be sure to find them the next time you need to send a fax) GotFreeFax.com may work for you. If you have neither the time, patience or willingness to work for GotFreeFax.com for free, I recommend that you look elsewhere for your online faxing needs.

Thumbnail of user hugoc62
1 review
1 helpful vote
October 30th, 2019

I've been using this service periodically for months. A time saver for getting data faxed in tight deadline conditions. The software is easy to use and has always worked flawlessly. GotFreeFax is unbelievably efficient. And, for multiple page transmissions, the cost is peanuts compared to competitor brick and mortar outlets. Try them. How can ya lose when most single page transmissions are F R E E? H. Calderone, Camarillo, CA

Thumbnail of user joep1298
1 review
5 helpful votes
January 28th, 2022

They say its free, they make you think it's free upfront. You upload a document they comes the credit card request AND THEY ARE HOLDING YOUR DOCUMENT HOSTAGE! DECEPTIVE ADVERTISING!

Thumbnail of user yolandas296
1 review
1 helpful vote
August 13th, 2022

All my faxes have been delivered. All recipients all received my important information that was sent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gaiusg
12 reviews
9 helpful votes
September 9th, 2019

This process does not get any easier. No ads, and our fax was sent quickly. We got fast confirmation and regular updates.

It's a fine free service. Highly recommended.

Thumbnail of user richardj5
62 reviews
275 helpful votes
September 6th, 2011

As the name suggests, this Web app lets you send free faxes, without a fax machine. There's a heavier-duty paid version, but the free version should be enough for most folks not in business. You can send up to 3 pages in a fax, and up to 2 faxes a day. You get free cover pages also, and there are no ads.

Unfortunately, this site facilitates outgoing faxes only. I'm not aware of a source for free incoming faxes, aside from trials. (eFax still will enable free faxes for its basic customers, but will currently accept only paid subscriptions.)

Thumbnail of user bh257
1 review
2 helpful votes
April 5th, 2016

I've been a satisfied user for over a year. I bought 100 prepaid pages, and it's very convenient to send a fax. Recommended highly.

Thumbnail of user stevep66
1 review
3 helpful votes
July 1st, 2014

Just bought some prepais faxes so I did not have to bother with the email step. But if you just need to get a fax of and do not have A FM theese guy's are great

Thumbnail of user ethans
1 review
1 helpful vote
Thumbnail of user tonyd24
2 reviews
3 helpful votes
August 31st, 2023

Hey everyone! I just had to share my experience with "Got Free Fax" because it's been a game-changer for me. The first thing that caught my attention was the incredibly easy-to-use interface. Even if you're not tech-savvy, navigating through the system is a breeze.

But what really sets "Got Free Fax" apart is their pricing model. Say goodbye to those pesky monthly fees! With this service, you only pay for what you use, and let me tell you, it's super affordable. We're talking pennies per page. It's perfect for those of us who don't need to fax documents on a daily basis but still want a reliable and cost-effective solution.

Whether you're a small business owner, a freelancer, or just someone who occasionally needs to send or receive faxes, I highly recommend giving "Got Free Fax" a try. Trust me, you won't be disappointed!

Service
Value
Quality

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About the business

Send Free Fax Online to the U.S. and Canada. International Fax and Pay-Per-Fax service available.

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3.9
15 reviews
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