Gordon Electric Supply
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Gordon Electric Supply

How would you rate Gordon Electric Supply?
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PAUL P.
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Have been looking for this filter off and on for more than a year - assuming I receive the expected product, I will be a returning customer. Update: product received was what I expected and timing for the delivery was as advertised. Will use Gordon again as opportunities allow. Thanks

Date of experience: July 12, 2020
William M.
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So far so good
June 15, 2020

So far so good. I received my purchase on time and it was well packaged. Ordering was easy as well as the check out process. It was exactly as described and easy to install. No issues from me and would recommend Gordon Electric for your electrical needs. I am well satisfied.

Date of experience: June 15, 2020
Mary L.
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Very easy to order
November 1, 2016

Very easy to order. User friendly website - I like that! I tried ordering the same part from another supplier and after a month I still did not have my part. First they sent it to California and then it was going to take two weeks to get it from the manufacturer and the story just went on and on. You guys were soooo quick - I loved it!

Date of experience: November 1, 2016
pm R.
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Had problems with my cc and tried to send the order thru 3 times and it said declined, had to talk with my cc company saying everything is ok and charges are approved and pending and need to call this company. Went thru 3 different people and the last one was rude and interrupted me and said I need to talk to my cc company which I already did...basically he refused to listen or help me, said I needed to reorder item online. It was for a small item so I just used my bank visa card to have the order go through online.

Date of experience: May 2, 2019
Winfried S.
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Web site is easy to use
December 12, 2013

Web site is easy to use. I quickly found the product I was looking for and placing my order was very straight forward. Based on UPS data as to when the order was actually shipped, the timing was what I had expected.

Date of experience: December 12, 2013
Janet M.
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The site was easy to use and had the best prices
February 2, 2014

The site was easy to use and had the best prices. Order was received within the quoted time frame. I would definitely use this site for needed purchases in the future. The product received was exactly what I needed and saved me from having to buy a whole new expensive bathroom fan.

Date of experience: February 2, 2014
Todd C.
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I entered a coupon code in the coupon code field. It was not acknowledged one way or the other.
The switch is listed as illuminated but the light is too faint to see, barely perceptible. Not nearly worth the price I paid.

Date of experience: March 16, 2015
Yolanda M.
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Very easy to sign in and follow instructions
February 18, 2015

Very easy to sign in and follow instructions.
One of the switches didn't work but I called customer service and the person was very prompt to help me.
He will be sending one to replace the one that didn't work. It will take a week to get it. I am very please with the order.

Date of experience: February 18, 2015
None J.
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For a company to sell on the internet and take 22 days from placement of order to the delivery of the item(s) to the buyer is awful. Doubt that I would buy from them again because of the long delivery time. I will say though that the item I ordered was exactly what I wanted/needed.

Date of experience: April 15, 2019
Bob E.
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Although mine was a small order, I was treated by everyone as if I was your most important customer. I will certainly be returning for future orders and will spread the word about your great customer service.

Date of experience: May 22, 2017
Sharon M.
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User friendly
October 9, 2020

User friendly. I like that!
I have now received my heater. I works GREAT! I am very satisfied with this product. It heats wonderfully. I would definitely recommend it for anyone looking for a nice space heater.

Date of experience: October 9, 2020
warren g.
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I ordered my part on June 1,2015 and received the part on June 15,2015. Way too long for a small order. It shipped 3 days after the estimated ship date on the order and I don't think it would have shipped then if I had not called customer service to check on the order.

Date of experience: June 16, 2015
Debby E.
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It was very quick and easy to order the needed item, and since I needed it right away I appreciated the option for expedited shipping. The item was identified for me by another person - all I needed to do was order - so I really can't comment on the ease of finding what I needed. But the ordering process was easy and it arrived very quickly.

Date of experience: May 30, 2017
John Y.
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This was my first time buying from them and they have a really nice selection of products. I needed 3 gang wiremold surface mount boxes that I couldn't find locally in any of the big box stores and not even in the hardware stores so I thought I would order it online and their price looked great and their delivery was fast and the customer service is excellent. They go out of their way to help you so don't be afraid to order from them. I know I will the next time I need something.

Date of experience: August 17, 2017
Martha S.
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It would be helpful to have an item description and picture as I can only go by the part no. To order this. It says it may not be returnable.? It is difficult to be sure this is the correct one without additional information.

Date of experience: November 2, 2016
Jonathan S.
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Wish you had shipped the right part the first time!
December 27, 2018

Wish you had shipped the right part the first time! My guy was on premises when the wrong one arrived, but he was gone by the time I got the right one. Now I'm trying to get him back to do this one thing.

Date of experience: December 27, 2018
Hurricane g.
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Other than creating a account, which was a pain, I am pleased with my experience.
The time interval from the time I placed the order till it was shipped was rediculas. The parts were supposed to be in stock, but still took over eleven (11) days to ship. Once shipped I got the fast. Thanks Tom

Date of experience: September 21, 2018
Dora H.
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My order was processed, and shipped in a timely manner. I received it complete and no defects. The customer service was prompt and efficient, and the email conformations and ship notifications were extremely helpful.

Date of experience: July 13, 2015
Richard E.
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This is my first time and it was good so far
June 22, 2017

This is my first time and it was good so far.
I got all of my order. It was nice to get a email that it has shipped and the delivery date. It was good that I called about some changes that would make it better to get my order. Over all it was a good experience and I will use you again.

Date of experience: June 22, 2017
Jeanne I.
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I received Confirmation of my previous order via email on Wed, Sept 19th at 3:45. I replied at 4:15 and asked the the order be held because my gov't client was reviewing the floor boxes (Hubbell is discontinuing this product). I called today to release and add an additional 5 to my order and unfortunately I was told it shipped out today. Bottom line, my request was ignored. Only $10.30 for additional S&H so no real big deal.

Date of experience: October 5, 2018

Overview

Gordon Electric Supply has a rating of 4.7 stars from 6,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 167th among Electronic Component sites.

service
18
value
14
shipping
15
returns
7
quality
9
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