Goodwill

I tried to donate a kitchen table, flat screen tv and bedroom mirror at the Falmouth, ME location. I was rudely told they did not have room for these items. I was sent to the Brunswick ME location where they picked and chose what they wanted. The table had the legs removed for shipping (8 nuts with a pair of players or an adjustable wrench). I was told the only way they would take it was to put it together. So I put it together in the parking lot while the staff sat and visited inside. So much for philanthropy! If the landfill had been open I would have taken the items there, at least they have a swap shack there. That is what I will do from now on. Goodby Goodwill!

This organization as a whole can not be trusted. Right down to the employees. Use to shop in stores for years and that went to hell. Tried online which I never thought was a worse experience. No accountability across the board. More lost items, electronics that don't work, or their fall too is abandoned. You are actually better shopping with ebay where as a buyer you are covered in the event of fraud which seems to be common place with this organization. Just look at their Better Business Report where there is 10% resolved issues out of 100%. That pretty much says it all. What is abandoned is any morals anyone must have to work for this place. "Putting people to work" on the backs of others. That should be their moto. I'm surprised they haven't been shut down yet. Again shop with ebay where at least you are covered as a buyer.

I purchased Ray ban sunglasses online from Goodwill Columbus 023, the glasses came with certified Authentic certificate. I knew they were fake the minute I picked them up, not to mention the nonexistent serial # on the glasses...they are not even a good fake. Now what?

Goodwill has become outrageously priced. Who wants to pay retail/more than retail price for USED items. People need to stop shopping at these stores. They receive FREE donations, charge astronomical prices and pocket the money. As usual, the rich get richer. I will not EVER walk into one of these stores again. What a JOKE!

If Goodwill is suppose to be charitable and helping the community then why have they taken books out of the stores? I watched as huge boxes were being loaded into trucks to be disposed of and not put out on shelves. I aske the manager why. He stated because they are too big a hassle. What? Really? Instead of promoting or helping people to read more they prefer to dump them because they are too much of a hassle. Give the books away, I guaranty they will disappear with no hassle. So so very sad that's what Goodwill has come to. I truly hope people read this and pass it along. Shame on you Goodwill.

Overpriced, greedy, immoral criminals. They ruined the concept of thrifting and the company. Managers tell employees to purposely price things high because someone will buy it or it will get tossed. They also, after tax writeoffs, do not even pay the workers. Shameful and disgusting face of capitalism.

Im not going to name specific store. In Wichita Ks area. I was overcharged quite a bit. Assistant manager or someone equivalent helped me resolve (haha) issue. My problem I had to make a special trip back to store in a location 50+ miles away from me. Was somewhat accused of removing a tag from an item so, according to clerk, I could get a cheaper price. Clerk accuses me and then actually really does steal from me! So on my return I was compensated for 29 items I did not purchase. And Charged a higher amount for the three things I did. It wasn't a great amount but... Where was my compensation for gas? Why not say hey we will eat the extra charges instead of saying you have to pay this price. Clerk was new was excuse. Well i dont know if this makes sense but I won't spend anymore or donate anymore to Goodwill. They really are a profit regardless of there motto, company.

Snopes, urged people not to donate to several organizations including Goodwill, stating, "CEO and owner Mark Curran profits $2.3 million a year. I'm urging people not to buy from Goodwill!
I visited my Goodwill Neighborhood Store Today. The price on a few small statures was listed $12.99 EACH, and Three-Dollar Tree Candle Holders were $3.99 Each. I learned from the Manager,
The person hired for that job looks at the object and determines how much she/he thinks it's worth. The reflection on the pricing at the Conway store is more for profit than Charity! Who is pricing the items at your neighborhood, GoodWill store?

They put flowers inside a vase with a separate tag then when I got to the register they pulled out the flowers and said the vase was 10 and the flowers inside was 10...they also accused me of playing with the price tag which I never did and I was made to feel like I did something wrong when I did not. They in fact was the con here trying to hide the price of the flowers inside the vase and that way at the register it would be a surprise to the customer who would then cave in and buy both the vase and flowers which they wanted 10 each for. There customer service was rude and they treated me like a criminal just because I have tattoos. I was ready to ask them to look at the camera and clearly see I never touched there price tag on the vase. They definitely lost me as a customer.

Open up your dressing rooms u say it's because of theft hire a person to attend them if someone is there counting your pieces like Ross then there won't be theft but I think the reason there not opening the dressing rooms is because they will be loosing money if people try on there clothes and they don't fit they don't buy them but if no dressing rooms and u buy them and they don't fit you have a whole 7 days to return them for store credit so they make money so much for helping people and most people can't afford to shop there any way you charge way to much you can go to Ross and get it cheaper.

I've been here 2 times and both times I've had problems... The first time all the employees were talking to each other and never asked me or anyone if they need help,

The second time I went which was a week ago June 2023... An employee named KOBE was extremely rude

Him and another Hispanic young girl were both in the back of the store

I waited for 10 minutes in front with no employees at the register or anywhere in the front of the store

Goodwill is the one thrift store I will always avoid. They take your donations, and then sell them at an extremely marked up price. Every time I've gone, it looks like they're selling trash on the shelves, such as a 2/3 used candle for $3. The owner is very rich at the expense of people who don't have it as well off. I wish they at least gave back to those who need it in some way like they claim they do. Old stained t-shirts for $6 just don't cut it.

Goodwill has never really helped the community. Single parents in need gets laughed at by this greedy organization. The founder lives in a multimillion dollar home while people in need gets turned down for help.
I always urge people to donate else where. Such as local thrift shops and salvation army. As they really will go out on limb to help those in need.
Over priced on top of everything else that's wrong with this nothing but profit and tax deducted BS

They price items at retail or at best ebay pricing. Unfortunately, the items are not tested or even properly inspected. Even when something goes "on sale", it is still priced way too high for the fact someone didn't want it and donated it to them in the first place. I purchased an item a month ago and have written 3 times requesting status of where it is but only hear crickets. And yet they keep the money... No way to run a business or garner support of the community for donations.

I paid 79.99 for a radio system that they claim they tested get it home it does nothing goes back up there three hours later Southside location in Jacksonville FL the store manager and another manager giving me hell about giving me my money back and then have a attitude with it as well talking aggressive and angryly at me the customer's money is what gives u people a pay check y'all lied to me about testing it and I have to get a store credit that's foolery I will never go in goodwill again they shouldn't treat there customers like that the customers money is what keeps the stores going disrespectful so called managers

I've been a good worker and got treated poorly then got chosen over a lazy employee, I've always shown up on time and early at times then I get fired out of nowhere because I "slammed" a door at someone who was threatening me then getting in my face, I told hr that I wasn't comfortable and safe in my work environment then few days later I got called to be fired, I don't know what I did to deserve this but I've been working there since August, Don't apply at goodwill Alexandria they will hype you up then later down the line fire you for something ridiculous.

I ordered three items off the goodwillfinds website. One came broken, and two things never arrived. I have now emailed 8 emails over the course of two months and I have had no luck getting anyone to refund me for my purchases or at the minimum contact me to tell me what is going on. They committed fraud since they kept my money and nothing was given in return. I had to contact my bank to get my money back. The whole thing was the worst online experience I've ever had with a company, so if you're thinking of shopping with them seriously just don't.