website thubmnail of Goodwill
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Florida
1 review
6 helpful votes
Follow Dan W.
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Omg what happened!?
August 18, 2022

So I went to goodwill in Jupiter Florida. Once upon a time there were specials color of the day etc. not anymore. Once upon a time there were people who worked there and were super nice. Not anymore. I went shopping and there are items from the dollar tree that they sell for 4.99! What? You're robbing people. Last time I spent $100 and the girl behind the register didn't care to wrap my vases when I came home all of it was chipped or broken. Wasted my money and time; thinking I was saving I lost money.
READ THIS: few days after my purchase I went to donate lots of items. Everything was bagged mix and match. If I donate I just put it in big bags and at the donation center there used to be people that took care of the items and sorted them. But now they said to me: "we are not taking it because it needed to be all separated in categories in separate boxes." Let me tell you there were three employees sitting there like three imbeciles and with crossed arms were commanding the donators what to do. No help whatsoever. And if I'm going to donate it to church yes I'd love to sort it nicer but for goodwill? Here is a company that is fraud and they demand you to sort the things - you should be happy that I always clean my donations before placing in bags. Oh maybe your employees want me to also put the pricing tags and put them directly on the shelves. How crappy. Then As I was leaving, whatever they took they didn't give me receipt for it. You know what? I'm done with giving you my business and plus donations. I'd rather go to the other 100 thrift shops that actually have a better cause than you fake people fake business. Fraud!

Date of experience: August 18, 2022
California
22 reviews
43 helpful votes
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The goodwill has problems with there supervisors in charge lack of training in Vancouver WA there was a supervisor at promoted his mom to lead over cashier's went around all the ones at was in line for job and there was some quit other employees are being harassed so goodwill said that was against their policy that was favoritism so they moved that supervisor to Portland now the mom of the other supervisor is harassing the other employees because her son got transferred to Portland that was Goodwill's answer to solve the problem but now she's going around harassing other employees saying they're going to be sorry he's gone and she threatened one of the other cash register people call her a $#*! Goodwill has no brains at all on what they're thinking on problems so if you try to call Goodwill and complain about anything all you get is a record so that's why I am posting it because Goodwill ignores problems in their stores, there a every bad company for training employees at's supervisors

Date of experience: December 25, 2020
North Carolina
1 review
0 helpful votes
Follow Tammy M.
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Apparently, Goodwill industries is looking for eBay prices for things that have been donated. Their price margin is ridiculous.

Date of experience: February 5, 2023
Colorado
1 review
0 helpful votes
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WOKE new age
January 2, 2023

They have gone WOKE in many store. They take away your buggy if you leave it to go look at a picture on a wall for 2 minutes. Kind of like they are following you and looking fir opportunities to chase you away, I get it it, sometimes a biggie is left, but for less than 2 minutes and you come back and it isn't only taken but emptied as well and you got to through hell trying to figure what happened to it. This never used to happen It has happened more than once in last 6 months. I have had employees follow me around like. A shadow more than ever like I am in their personal space by being there. They Never help you out at all and treat you like the problem in this world that you are by default. Very strongly minority based hiring practices and the reverse discrimination speaks proudly and loudly. I Went to the donation center "buy by the pound"warehouse store in Aurora Co and they tried to ring up my by the pound purchase 3 separate, different times so I wouldn't get the extension cord cheaper as in ringing it ALL up with the other 2 hardware items items, because the pricing starts from 5 pounds and under, So they wouldnt ring me up in a "all in a bulk pound hardware " way. Felt more like I was doing a drug deal on east Colfax. They pieced it all out "singularity" as in ala carte style pricing to get more for each item under the 5pound minimum. Didn't do it to the nice sweet old minority lady before me though. I got totally Sick. I Felt like I was in the wrong neighborhood. I was. Everywhere you go inside a Goodwill is in the wrong neighborhood depending on your WOKE status. I complained for 10 minutes, got no where, They actually believe I wasn't smart enough to figure out what was going on. Scary shopping in there. Ya never know if you will end up in jail for doing something you didn't do,I'm not leaving copy of my receipt because it has the only debit card I only use attached to it. Take this review or leave it. Sorry. It is the best I can do.

Date of experience: January 2, 2023
Georgia
1 review
0 helpful votes
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In store injury
February 7, 2025

I was shopping in Chattanooga on Brainard Rd. I saw a chair I liked so I sat down to see if it was comfortable and the chair flew all to pieces. I did an accident report and the manager said they'd contact me. I've heard nothing and it's been 6 days. Im paying for my own medical treatment because someone put the bad chair on the floor for sale.

Date of experience: February 2, 2025

Overview

Goodwill has a rating of 1.3 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goodwill most frequently mention and store credit. Goodwill ranks 123rd among Charity sites.

service
24
value
24
shipping
17
returns
18
quality
23