GoodOrient

I have close to $300 tied up with this incompetent company and this has been going on since Oct. They made me pay for my own return and now are refusing to issue my refund.

The only reason I had to ship it back was because of their mistake; which they acknowledged. They keep passing me back and forth from "Chris" to "Miranda" and both continue to claim their "english" isn't very good. I call BS on the whole thing.

Do not shop here they are looking for ways to steal your money. I have read too many reviews like mine; too bad I didn't see them before I purchased.

I received the package yesterday and I was overjoyed at how quickly you were able to process my order. The custom-made dress is perfect and I am so impressed with the beautiful fabric and craftsmanship. Your wonderful customer service and prompt replies to my emails made this transaction so pleasant and easy. Thank you very much for helping to make my wedding dress even more special than I imagined. I will be sure to recommend you to all my friends and I am now your loyal customer. Best to you and the staff at Good Orient. Sincerely

Thank you so much lucie. Please let your supervisors know that you have provided me with excellent customer service. I have already told many of my friends about your site and they will be ordering soon, I will let them know to leave my name in the special instructions box when they make their purchases. Once again thank you and I look forward to working with GoodOrient again in the future when I purchase items from your site. Continue having a wonderful day!

Fast delivery. I ordered the silver and brown color. Very stylish chinese outfit. I'm size M but I ordered L because usually asian sizes run small, but it is somewhat big now. However it still looked good on me and is very pretty. Very shiny material, good material, good workmanship. Sleeves a bit short, I don't care since I rolled it up 3/4 sleevs. The jacket covered the hip, opened by the sides that gave flexibility to big hips.

Your review will help others learn about this website.
I bought a tea jar for $69.54 (includes $19 for 7 day shipping) a month ago and they flat out refuse to either deliver my product or return my money. "Chris" kept telling me it was in route, then "Lucie" chimed in and said it would be sent "in a few days" and would I still like it -- AFTER I demanded my money back for fraud once I realized they never even sent it. I emailed Alan Lam, managing Director at *******@goodorient.com and was assured I would get my money back, but I never got it.

My order had arrived yesterday and I am surprised by the fast delivery! Everything was in good condition and was packaged well! I\'m glad to see a difference from my last order! I will be sure to order from Good Orient again.

I accidently found this website-GoodOrient, because I was looking for Chinese outfit, after confirming that your company do make outfit for big and tall men, I ordered two suits to test your company. I must say I was impressed with the two suits. The color and fabrics are the colors and fabric I chose and it fit someone of my size perfectly. The shipment was on time and I received them as indicated in the email I received earlier.

I love Chinese outfit especially the shirts and the frog interlock style button. No more worry about losing button, and the fabric, linen is my favorite fabric.

Thank you for the order and expect to see more of my order in the future. Please send me any new style you have.

All I can say is... LOVE, LOVE, LOVE... when I first saw this blouse I knew I had to have it... I was a little apprehensive about ordering it online since I had just recently had a horrible experience with another online retailer... anyway, I decided to take another chance and I was pleasantly surprised. I ordered this blouse and it was literally on my doorstep in roughly a week... I chose the US size 10 in white and it fits perfectly... thanks Goodorient... you guys have a customer for life...!

I ordered a silk reversible kung fu jacket but what I was delivered was a cheap jacket with the cheapest silk and it was so poorly sewn together that you couldn't wear it without looking absolutely ridiculous. The silk was even snagged and it is a $155 rag. I went back and forth with the company but they want me to send it back at my own expense through regular mail claiming it is a $20 item so that when it gets lost or they claim they didn't receive it then I really get the screw. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

I am furious with this company! I ordered a chinese blouse 3 weeks before the 2017 Chinese New Year festival, not only did the item arrived very late - one month after CNY, they also delivered the wrong blouse! The customer support guy Chris, advised me to return the item and assure that will do a refund or an exchange. I subsequently spent another shipping fees to return the item. Despite showing my proof of delivery of the returned item, I am yet to receive my refund, it's been two months now! I wrote to them several times, and Chris will respond if you use a different email address, always sounded helpful asking for the tracking number. No matter how many times I repeated the same tracking number and giving the details, subsequently, he will never NEVER respond to you on any update! I tried to call their US toll free number, but the telephone number is not valid. Their 5Ps - customer Protections policies posted on their website were empty promises! And the reviews on their website were all filtered, only positive reviews were posted, please do not be fooled. My damaged is about US100, I wish I have research this company before I place my purchase. I hope the public is well aware of this company - GoodOrient is NOT good at all!